1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/11/V1/002130	Claim	Damage	SHUKRI	Credit Account	ZND166740602062	No	Force Majeure	Bulky	Rejected	397.90		5-11-2022 12:09:16 PM		19-11-2022 12:09:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002129	Claim	Lost	VARIOUS FURNITURE SDN BHD	Credit Account	ZND166454147620	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	200.00		5-11-2022 10:42:29 AM		19-11-2022 10:42:29 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002128	Claim	Damage	INSTAR DESIGN	Credit Account	ZND166633015818	No	Force Majeure	Bulky	Rejected	588.00		4-11-2022 11:19:35 PM		18-11-2022 11:19:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002127	Claim	Damage	LBLB SNACK HOUSE	Credit Account	ZND166632406747	No	Force Majeure	Parcel	Info Incomplete	89.00		4-11-2022 04:24:53 PM		18-11-2022 04:24:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002126	Claim	Damage FreshBox	Wai Cheam	Credit Account	ZND166632048756	No	Driver Issue	FreshBox	Rejected	140.90		3-11-2022 05:03:30 PM		17-11-2022 05:03:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002125	Claim	Damage	Veness Chong	Credit Account	HTG1667109578094	No	Force Majeure	Parcel	Info Incomplete	239.00		3-11-2022 02:03:47 PM		17-11-2022 02:03:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002124	Claim	Delay Delivery Premium Parcel	ZND166631835135	Credit Account	ZND166631835135	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	250.00	100.00	3-11-2022 01:44:39 PM	2-12-2022 02:07:32 PM	17-11-2022 01:44:39 PM	30-11-2022 01:58:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002123	Claim	Damage	CM Wan	Credit Account	ZND166632611325	No	Force Majeure	Parcel	Pending Responsible Staff Details	192.72	192.72	3-11-2022 01:41:09 PM	2-12-2022 02:20:48 PM	17-11-2022 01:41:09 PM	30-11-2022 01:57:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002122	Claim	Damage FreshBox	Pasaraya Wah Fong Sdn Bhd	Credit Account	ZND166630420561				Rejected	707.60		2-11-2022 04:26:56 PM		16-11-2022 04:26:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002121	Claim	Damage	CM Wan	Credit Account	ZND166631966204	No	Force Majeure	Parcel	Pending Responsible Staff Details	388.72	200.00	2-11-2022 04:14:39 PM	22-12-2022 05:08:12 PM	16-11-2022 04:14:39 PM	20-12-2022 04:55:03 AM		Audit Trail	Download Incident Report	Download Claim Form

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