1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2022/11/V1/002140	Claim	Damage	8TO8 SDN BHD	Credit Account	ZND166630145051				Rejected	90.00		9-11-2022 11:54:33 AM		23-11-2022 11:54:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002139	Claim	Damage FreshBox	lim ee han	Credit Account	ZND166740741730				Rejected	219.00		8-11-2022 04:33:19 PM		22-11-2022 04:33:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002138	Claim	Damage FreshBox	lim ee han	Credit Account	ZND166741740435	No	Driver Issue	FreshBox	Rejected	219.00		8-11-2022 04:11:36 PM		22-11-2022 04:11:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002137	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	ZND166740985035	No	Force Majeure	Pallet	Pending Responsible Staff Details	200.00	200.00	8-11-2022 03:42:05 PM	10-12-2022 04:28:32 PM	22-11-2022 03:42:05 PM	8-12-2022 04:27:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002136	Claim	Damage FreshBox	NUR MULIANA BINTI HUSAINI	Credit Account	ZND166741152306	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	185.00	200.00	8-11-2022 01:05:56 PM	2-12-2022 09:32:38 AM	22-11-2022 01:05:56 PM	30-11-2022 09:29:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002135	Claim	Lost	Farra Lissa binti Mohd Zaini	Credit Account	ZND166630605371				Info Incomplete	0.00		8-11-2022 11:04:15 AM	12-11-2022 11:31:21 AM	22-11-2022 11:04:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002134	Claim	Damage	Dickson Yong	Credit Account	ZND166740765781				New	168.00		8-11-2022 10:05:06 AM	9-11-2022 04:02:29 PM	22-11-2022 10:05:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002133	Claim	Lost	LIM SHU XIAN	Cash	ZND166628936739	No	Hub/Depo/Station Handling Issue	Parcel	Pending Responsible Staff Details	200.00	200.00	7-11-2022 04:41:20 PM	16-12-2022 03:44:20 PM	21-11-2022 04:41:20 PM	14-12-2022 03:41:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002132	Claim	Damage	Veness Chong	Credit Account	HTG1667464459744				Info Incomplete	280.00		7-11-2022 02:57:55 PM	10-11-2022 03:43:26 PM	21-11-2022 02:57:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2022/11/V1/002131	Claim	Damage	CM Wan	Credit Account	ZND166741409158	No	Force Majeure	Parcel	Pending Responsible Staff Details	192.72	192.72	7-11-2022 10:49:47 AM	11-12-2022 03:44:16 PM	21-11-2022 10:49:47 AM	9-12-2022 03:35:24 AM		Audit Trail	Download Incident Report	Download Claim Form

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