1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/07/V1/003859	Claim	Lost	SHEREEN CHAN	Credit Account	ZND168556146761	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	4-7-2023 01:22:12 PM	23-7-2023 02:31:36 PM	18-7-2023 01:22:12 PM	21-7-2023 02:18:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003858	Claim	Damage	Veness Chong	Credit Account	HTG1687915900007	No	Force Majeure	Express	Pending Responsible Staff Details	139.80	139.80	4-7-2023 11:27:22 AM	23-7-2023 02:28:51 PM	18-7-2023 11:27:22 AM	21-7-2023 02:17:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003857	Claim	Damage	SITI AISYAH BINTI HUSSIN	Credit Account	ZND168720279226	No	Force Majeure	Express	Rejected	173.56		4-7-2023 10:06:48 AM		18-7-2023 10:06:48 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003856	Claim	Damage	may lee	Prepaid Account	ZND168563465510	No	Force Majeure	Express	Pending Responsible Staff Details	70.00	70.00	3-7-2023 09:17:59 PM	12-8-2023 02:15:12 PM	17-7-2023 09:17:59 PM	10-8-2023 02:01:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003855	Claim	Short Piece	SRH	Credit Account	ZND1687168888313	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1121.00	200.00	3-7-2023 08:06:33 PM	26-8-2023 02:15:28 PM	17-7-2023 08:06:33 PM	24-8-2023 02:07:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003854	Claim	Damage FreshBox	roslina	Cash	ZND168556599901				Rejected	100.00		3-7-2023 04:00:08 PM		17-7-2023 04:00:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003853	Claim	Damage	Shaleni A/P Jayabalan	Prepaid Account	ZND168721035906				Rejected	0.00		3-7-2023 12:59:07 PM		17-7-2023 12:59:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003852	Claim	Lost	CHUAH ENG HONG	Credit Account	ZND168718955514	No	Force Majeure	Express	Rejected	80.00		3-7-2023 10:09:28 AM		17-7-2023 10:09:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003851	Claim	Damage	CHIA UI CHUAN	Credit Account	ZND168562989055				Info Incomplete	0.00		3-7-2023 09:13:50 AM	6-7-2023 09:23:13 AM	17-7-2023 09:13:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003850	Claim	Delay Delivery Premium Parcel	stefan	Cash	ZND168722456229	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	2-7-2023 09:01:16 PM	23-7-2023 02:25:12 PM	16-7-2023 09:01:16 PM	21-7-2023 02:18:06 AM		Audit Trail	Download Incident Report	Download Claim Form

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