1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/07/V1/003849	Claim	Damage	Muhammad Nasrul bin Abu Bakar	Credit Account	ZND168722584311	No	Force Majeure	Express	Rejected	480.00		2-7-2023 01:04:58 PM		16-7-2023 01:04:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003848	Claim	Damage	Muhammad Nasrul bin Abu Bakar	Credit Account	ZND168722586841				Rejected	0.00		2-7-2023 12:57:42 PM		16-7-2023 12:57:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003847	Claim	Short Piece	NOOR AZLINA OTHMAN	Credit Account	ZND168561982699	No	Force Majeure	Express	Rejected	113.10		1-7-2023 12:27:36 PM		15-7-2023 12:27:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V2/003845	Appeal	Damage	WONG PUI YEE	Prepaid Account	ZND168718640748	No	Force Majeure	Express	Completed	40.00	40.00	30-6-2023 05:34:43 PM		14-7-2023 05:34:43 PM	20-9-2023 05:47:10 AM	20-9-2023 05:48:53 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V2/003840	Appeal	Damage	Terence Louis	Credit Account	CND168720346294001	No	Force Majeure	Express	Completed	80.00	80.00	28-6-2023 05:24:38 PM		12-7-2023 05:24:38 PM	31-7-2023 05:33:14 AM	31-7-2023 05:33:39 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V2/003832	Appeal	Damage FreshBox	STEVEN LEONG	Credit Account	ZND168719110059	No	Hub/Depo/Station Handling Issue	FreshBox	Completed	199.60	199.60	26-6-2023 03:24:39 PM		10-7-2023 03:24:39 PM	23-8-2023 05:48:17 AM	23-8-2023 05:49:59 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V2/003825	Appeal	Delay Delivery Premium Parcel	mikaf maju enterprise	Prepaid Account	ZND168718892611	No	Hub/Depo/Station Handling Issue	Premium	Completed	100.00	100.00	25-6-2023 11:49:37 AM		9-7-2023 11:49:37 AM	24-8-2023 04:38:24 AM	24-8-2023 04:43:05 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V2/003819	Appeal	Damage FreshBox	SAFWN BIN SATAR	Credit Account	ZND168562969644	No	LineHaul Handling Issue	FreshBox	Completed	200.00	200.00	23-6-2023 06:24:05 PM		7-7-2023 06:24:05 PM	1-9-2023 09:51:05 AM	1-9-2023 09:51:28 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V2/003818	Appeal	Damage FreshBox	SAFWAN BIN SATAR	Credit Account	ZND168562969620	No	LineHaul Handling Issue	FreshBox	Completed	200.00	200.00	23-6-2023 06:18:21 PM		7-7-2023 06:18:21 PM	1-9-2023 09:52:31 AM	1-9-2023 09:53:46 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V2/003796	Appeal	Lost	Xavier lim wei zhang	Credit Account	ZND168555284136	No	Hub/Depo/Station Handling Issue	Express	Completed	200.00	200.00	21-6-2023 11:51:54 AM		5-7-2023 11:51:54 AM	24-8-2023 10:12:35 AM	24-8-2023 10:13:10 AM	Audit Trail	Download Incident Report	Download Claim Form

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