1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/07/V1/003879	Claim	Damage	AIK HOE	Credit Account	ZND168721253898	No	Force Majeure	Express	Rejected	220.00		5-7-2023 05:43:03 PM		19-7-2023 05:43:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003878	Claim	Damage	TND EXPRESS (M) SDN BHD	Credit Account	ZND168723479593	No	Force Majeure	Express	Rejected	200.00		5-7-2023 05:38:49 PM		19-7-2023 05:38:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003877	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168723691254	No	Force Majeure	Express	Pending Responsible Staff Details	189.00	189.00	5-7-2023 05:27:57 PM	23-7-2023 02:42:34 PM	19-7-2023 05:27:57 PM	21-7-2023 02:36:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003876	Claim	Lost	smh maju enterprise	Credit Account	ZND168426470842	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	190.00	190.00	5-7-2023 05:25:28 PM	19-7-2023 11:14:52 AM	19-7-2023 05:25:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003875	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168720458508	No	Force Majeure	Express	Rejected	40.00		5-7-2023 05:09:41 PM		19-7-2023 05:09:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003874	Claim	Delay Delivery Premium Parcel	ZASHILA BINTI ISHAK	Cash	ZND168723695795	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	124.80	100.00	5-7-2023 04:37:16 PM	23-7-2023 02:36:49 PM	19-7-2023 04:37:16 PM	21-7-2023 02:33:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003873	Claim	Lost	BRISK ASIA SDN BHD	Credit Account	ZND168563403864	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1131.00	200.00	5-7-2023 04:25:08 PM	27-7-2023 11:18:30 AM	19-7-2023 04:25:08 PM	25-7-2023 11:14:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003872	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND168723095748	No	Force Majeure	Express	Pending Responsible Staff Details	2198.00	200.00	5-7-2023 04:11:56 PM	9-8-2023 05:23:18 PM	19-7-2023 04:11:56 PM	7-8-2023 05:22:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003871	Claim	Damage	YEW SAN YIH	Credit Account	ZND168720231514				Rejected	300.00		5-7-2023 04:06:14 PM		19-7-2023 04:06:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003870	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	CND168721806506049	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	5-7-2023 04:03:38 PM	10-8-2023 09:40:38 AM	19-7-2023 04:03:38 PM	8-8-2023 09:25:28 AM		Audit Trail	Download Incident Report	Download Claim Form

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