1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/07/V1/003899	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168724455633	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	9-7-2023 03:27:39 PM	6-8-2023 12:03:33 PM	23-7-2023 03:27:39 PM	4-8-2023 12:00:08 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003898	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168722601650	No	Force Majeure	Express	Pending Responsible Staff Details	80.00	80.00	9-7-2023 01:20:21 PM	6-9-2023 02:36:12 PM	23-7-2023 01:20:21 PM	4-9-2023 02:25:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003897	Claim	Lost	LEE KUAN CHUN	Credit Account	ZND168557415026	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	162.00	162.00	9-7-2023 06:49:39 AM	26-8-2023 11:51:38 AM	23-7-2023 06:49:39 AM	24-8-2023 11:17:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003896	Claim	Delay Delivery Premium Parcel	Jessie Lye	Cash	ZND168726245553	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	35.90	20.00	8-7-2023 06:10:51 PM	22-9-2023 03:27:02 PM	22-7-2023 06:10:51 PM	20-9-2023 03:25:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003895	Claim	Damage	TOO HUI FENG	Cash	ZND168725058895	No	Hub/Depo/Station Handling Issue	Value Pack	Pending Responsible Staff Details	89.90	89.90	7-7-2023 11:59:26 PM	5-8-2023 10:55:05 AM	21-7-2023 11:59:26 PM	3-8-2023 10:09:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003894	Claim	Lost	PENI CONCEPT STORE	Credit Account	ZND168555182227	No	Driver Issue	Express	Pending Responsible Staff Details	121.70	121.70	7-7-2023 07:07:11 PM	23-7-2023 02:39:27 PM	21-7-2023 07:07:11 PM	21-7-2023 02:36:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003893	Claim	Damage FreshBox	ORDER TRADING SDN BHD	Credit Account	ZND168721092084				Rejected	2481.00		7-7-2023 06:32:25 PM		21-7-2023 06:32:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003892	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168722571823	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	7-7-2023 05:20:39 PM	30-8-2023 11:36:15 AM	21-7-2023 05:20:39 PM	28-8-2023 11:32:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003891	Claim	Damage FreshBox	ORDER TRADING SDN BHD	Cash	ZND168722602350	No	Force Majeure	Express	Pending Responsible Staff Details	1000.00	200.00	7-7-2023 04:27:05 PM	26-8-2023 10:21:17 AM	21-7-2023 04:27:05 PM	24-8-2023 10:14:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003890	Claim	Damage	KULIM TYPEWRITERS	Credit Account	ZND168723728820				Info Incomplete	154.00		7-7-2023 03:55:03 PM	12-7-2023 03:28:34 PM	21-7-2023 03:55:03 PM			Audit Trail	Download Incident Report	Download Claim Form

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