1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/07/V1/003889	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND168724957175	No	Force Majeure	Express	Pending Responsible Staff Details	6998.00	200.00	7-7-2023 03:09:30 PM	9-8-2023 04:43:06 PM	21-7-2023 03:09:30 PM	7-8-2023 03:59:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003888	Claim	Lost	MUHAMMAD ASHAM BIN IBRAHIM	Cash	ZND168718344943	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	45.00	45.00	7-7-2023 02:55:15 PM	31-8-2023 11:54:46 AM	21-7-2023 02:55:15 PM	29-8-2023 11:26:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003887	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND168724957380	No	Force Majeure	Express	Pending Responsible Staff Details	14697.00	200.00	7-7-2023 02:53:40 PM	9-8-2023 05:19:19 PM	21-7-2023 02:53:40 PM	7-8-2023 05:17:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003886	Claim	Damage	Testing	Credit Account	TEST				Rejected	100.00		7-7-2023 12:21:19 PM		21-7-2023 12:21:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003885	Claim	Damage	SPF HOME DECO	Credit Account	ZND168722250070	No	Force Majeure	Express	Pending Responsible Staff Details	60.00	60.00	7-7-2023 10:38:26 AM	3-8-2023 11:34:29 AM	21-7-2023 10:38:26 AM	1-8-2023 11:29:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003884	Claim	Delay Delivery Premium Parcel	Yuki	Cash	ZND168722379832	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	173.80		6-7-2023 07:23:56 PM		20-7-2023 07:23:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003883	Claim	Damage	FEI KIT	Credit Account	ZND168722408006				Rejected	3300.00		6-7-2023 05:01:43 PM		20-7-2023 05:01:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003882	Claim	Damage	LUEY VENTURE SDN BHD	Cash	CND168723922723001	Yes	Force Majeure	Express	Pending Responsible Staff Details	450.00	450.00	6-7-2023 04:09:36 PM	11-7-2024 01:24:26 PM	20-7-2023 04:09:36 PM	13-3-2024 11:06:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003881	Claim	Damage	Ho Yen Chin	Prepaid Account	CND168717407939003				Rejected	1000.00		6-7-2023 03:51:07 PM		20-7-2023 03:51:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/07/V1/003880	Claim	Delay Delivery Premium Parcel	BETTY LIM	Credit Account	ZND168558466836				Rejected	42.50		6-7-2023 01:40:23 PM		20-7-2023 01:40:23 PM			Audit Trail	Download Incident Report	Download Claim Form

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