1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/11/V1/004727	Claim	Lost	ATMUA FURNISHING (M) SDN BHD	Credit Account	ZND169831147404	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	54.90	54.90	25-11-2023 11:15:48 AM	5-2-2024 04:51:17 PM	9-12-2023 11:15:48 AM	3-2-2024 04:45:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004726	Claim	Damage	FAHMI MAJID	Credit Account	ZND169835646002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	300.00	200.00	25-11-2023 11:06:11 AM		9-12-2023 11:06:11 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004725	Claim	Lost	SAQIB	Cash	ZND169835279477				Rejected	180.00		24-11-2023 06:15:37 PM		8-12-2023 06:15:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004724	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170015095633	No	Force Majeure	Express	Rejected	30.00		24-11-2023 05:56:36 PM		8-12-2023 05:56:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004723	Claim	Damage	TANRADIO.COM	Credit Account	ZND170015792044	Yes	Force Majeure	Express	Pending Responsible Staff Details	1819.00	1819.00	24-11-2023 03:05:00 PM	11-7-2024 03:03:51 PM	8-12-2023 03:05:00 PM	28-2-2024 11:27:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004722	Claim	Damage	MYPOST SOLUTIONS (AKMAL RAFI)	Credit Account	ZND170017334914				Rejected	10.00		24-11-2023 11:26:55 AM		8-12-2023 11:26:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004721	Claim	Damage	Lau eih yien (Rachel)	Prepaid Account	ZND169774874320				Rejected	850.00		23-11-2023 06:22:30 PM		7-12-2023 06:22:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004720	Claim	Damage	handi art sdn bhd	Cash	ZND170016580008	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1600.00	1700.00	23-11-2023 06:21:32 PM	11-7-2024 02:48:17 PM	7-12-2023 06:21:32 PM	22-3-2024 10:18:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004719	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169835055071	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	23-11-2023 04:58:49 PM	17-12-2023 07:01:47 PM	7-12-2023 04:58:49 PM	15-12-2023 06:25:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004718	Claim	Lost	Nichole	Credit Account	ZND169836147874	No	Hub/Depo/Station Handling Issue	Express	Rejected	76.00		23-11-2023 03:43:50 PM		7-12-2023 03:43:50 PM			Audit Trail	Download Incident Report	Download Claim Form

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