1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/11/V2/004601	Appeal	Damage FreshBox	Gary Lee	Cash	ZND169828469229	No	Hub/Depo/Station Handling Issue	FreshBox	Completed	200.00	200.00	4-11-2023 12:45:37 PM		18-11-2023 12:45:37 PM	24-11-2023 10:15:28 AM	24-11-2023 10:15:48 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V2/004593	Appeal	Damage FreshBox	Kenny Khor Kah Wooi	Cash	ZND169826835309	No	Misrouted Issue	FreshBox	Pending Amount Revision	200.00		2-11-2023 02:17:39 PM		16-11-2023 02:17:39 PM	27-11-2023 10:39:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004765	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	RTSZND169835759030	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	75.00	75.00	30-11-2023 06:00:58 PM	21-2-2024 09:59:33 AM	14-12-2023 06:00:58 PM	19-2-2024 09:55:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004764	Claim	Damage	Tan Choo Hui	Credit Account	ZND170018071221				Info Incomplete	7.90		30-11-2023 05:49:58 PM	3-12-2023 03:17:18 PM	14-12-2023 05:49:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004763	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	RTSCND169833917975002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	30-11-2023 05:41:14 PM	26-9-2024 02:33:17 PM	14-12-2023 05:41:14 PM	24-9-2024 02:31:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004762	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170020189389	No	Hub/Depo/Station Handling Issue	Express	Rejected	90.00		30-11-2023 05:32:14 PM		14-12-2023 05:32:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004761	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170020190644	No	Hub/Depo/Station Handling Issue	Express	Rejected	20.00		30-11-2023 05:11:57 PM		14-12-2023 05:11:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004760	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170014809958	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	30-11-2023 04:59:50 PM	26-9-2024 02:35:26 PM	14-12-2023 04:59:50 PM	24-9-2024 02:33:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004759	Claim	Delay Delivery Premium Parcel	MBE TTDI	Cash	ZND170021187995	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	30-11-2023 03:19:02 PM	20-12-2023 05:04:32 PM	14-12-2023 03:19:02 PM	18-12-2023 04:39:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004758	Claim	Lost	QM LIVE EMPIRE	Credit Account	CND169833341947002	No	Hub/Depo/Station Handling Issue	Express	Rejected	238.00		30-11-2023 03:12:45 PM		14-12-2023 03:12:45 PM			Audit Trail	Download Incident Report	Download Claim Form

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