1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/11/V1/004717	Claim	Damage	Sylvie Chan	Credit Account	ZND170016201873	No	Misrouted Issue	Premium	Pending Responsible Staff Details	39.00	39.00	23-11-2023 03:11:42 PM	19-4-2024 03:56:58 PM	7-12-2023 03:11:42 PM	17-4-2024 03:52:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004716	Claim	Damage FreshBox	Teng Sing Loong	Credit Account	ZND170015656025	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	76.00		23-11-2023 02:08:51 PM		7-12-2023 02:08:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004715	Claim	Lost	SR LOGISTIC	Credit Account	ZND169686700434	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	1660.00	200.00	23-11-2023 01:38:41 PM	18-2-2024 09:26:17 AM	7-12-2023 01:38:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004714	Claim	Damage	HEALTHY LINKS MEDICAL SUPPLIES SDN BHD	Credit Account	ZND169835829368CND169835829368001	No	Force Majeure	Bulky	Pending by Operation	350.00		23-11-2023 09:23:42 AM	30-11-2023 11:33:20 AM	7-12-2023 09:23:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004713	Claim	Damage	HEALTHY LINKS MEDICAL SUPPLIES SDN BHD	Credit Account	ZND169831920502,CND169831920502001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	250.00	200.00	23-11-2023 09:01:36 AM	15-2-2024 10:53:18 AM	7-12-2023 09:01:36 AM	13-2-2024 10:32:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004712	Claim	Missing Content	SPF HOME DECO SDN BHD	Credit Account	231112DD532PPE	No	Hub/Depo/Station Handling Issue	Express	Rejected	30.00		22-11-2023 05:42:58 PM		6-12-2023 05:42:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004711	Claim	Damage	SMH MAJU	Prepaid Account	ZND169834054778				Info Incomplete	350.00		22-11-2023 05:19:14 PM	25-11-2023 11:11:48 AM	6-12-2023 05:19:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004710	Claim	Delay Delivery Premium Parcel	Zash dynamic enterprise	Cash	ZND169833486198				Rejected	100.00		22-11-2023 03:55:05 PM		6-12-2023 03:55:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004709	Claim	Damage	NINA PEEKABOO	Prepaid Account	ZND170015067081				Info Incomplete	133.00		22-11-2023 02:12:08 PM	25-11-2023 08:49:28 AM	6-12-2023 02:12:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004708	Claim	Delay Delivery Premium Parcel	Chan Wai Leong	Credit Account	ZND170014478314	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00	100.00	22-11-2023 01:34:10 PM		6-12-2023 01:34:10 PM	3-1-2024 12:17:20 PM		Audit Trail	Download Incident Report	Download Claim Form

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