1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/11/V1/004747	Claim	Damage	Nor idayu	Credit Account	ZND170018668995	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	140.00	140.00	28-11-2023 02:34:16 PM	7-1-2024 04:10:04 PM	12-12-2023 02:34:16 PM	5-1-2024 04:07:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004746	Claim	Damage	COLOR LIFE SDN BHD	Cash	ZND170017996006	No	Hub/Depo/Station Handling Issue	Express	Rejected	80.00		28-11-2023 11:58:17 AM		12-12-2023 11:58:17 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004745	Claim	Damage FreshBox	MOHD ROZAIMI BIN CHE KAMARUDDIN	Prepaid Account	ZND170015602961				Rejected	0.00		28-11-2023 11:41:36 AM		12-12-2023 11:41:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004744	Claim	Damage	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND169834635434	No	Hub/Depo/Station Handling Issue	Express	Rejected	5.50		28-11-2023 11:04:11 AM		12-12-2023 11:04:11 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004743	Claim	Damage	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND169834623615	No	Hub/Depo/Station Handling Issue	Express	Rejected	13.00		28-11-2023 11:01:31 AM		12-12-2023 11:01:31 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004742	Claim	Damage	PACKNPOST2U SDN BHD	Credit Account	900903003107				Rejected	400.00		28-11-2023 10:46:05 AM		12-12-2023 10:46:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004741	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170015788245	No	Force Majeure	Express	Pending Responsible Staff Details	30.00	30.00	27-11-2023 05:19:08 PM	17-12-2023 06:49:10 PM	11-12-2023 05:19:08 PM	15-12-2023 06:25:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004740	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170019504100	No	Hub/Depo/Station Handling Issue	Express	Rejected	85.00		27-11-2023 05:12:00 PM		11-12-2023 05:12:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004739	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170019505442	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	27-11-2023 04:39:50 PM	7-1-2024 04:02:58 PM	11-12-2023 04:39:50 PM	5-1-2024 04:00:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004738	Claim	Damage	NOOR LIANA ZALIKHA BINTI MOHD YUSSOF	Cash	ZND170017384117	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1100.00	200.00	27-11-2023 01:51:28 PM	4-1-2024 05:06:27 PM	11-12-2023 01:51:28 PM	2-1-2024 04:59:29 AM		Audit Trail	Download Incident Report	Download Claim Form

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