1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005198	Claim	Damage	ABNER BEAUTY GLOBAL SDN BHD	Credit Account	ZND170451627573				Rejected	100.00		19-1-2024 01:56:56 PM		2-2-2024 01:56:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005197	Claim	Damage	EUMIKA (LEONG PENG HUAAT)	Credit Account	ZND170379217450	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	60.80	60.80	19-1-2024 11:12:39 AM	9-3-2024 04:13:22 PM	2-2-2024 11:12:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005196	Claim	Damage	MS SHARON LIM	Credit Account	ZND170379755891	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	300.00	200.00	19-1-2024 09:46:22 AM	21-3-2024 04:46:43 PM	2-2-2024 09:46:22 AM	19-3-2024 04:41:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005195	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170310724139	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	70.00	70.00	18-1-2024 05:38:30 PM	13-3-2024 10:44:14 AM	1-2-2024 05:38:30 PM	11-3-2024 10:34:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005194	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170446368320	No	Hub/Depo/Station Handling Issue	Express	Rejected	169.00		18-1-2024 05:11:27 PM		1-2-2024 05:11:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005193	Claim	Damage	CM Wan	Credit Account	ZND170451752343	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	205.00	200.00	18-1-2024 03:44:39 PM	15-3-2024 12:04:51 PM	1-2-2024 03:44:39 PM	13-3-2024 12:02:17 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005192	Claim	Damage	CHANG JIANG INTERNATIONAL SDN BHD	Prepaid Account	ZND170449015573				Rejected	176.40		18-1-2024 02:07:57 PM		1-2-2024 02:07:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005191	Claim	Damage	RUSHDA HADZIRA	Cash	ZND170452918854	No	Hub/Depo/Station Handling Issue	Express	Rejected	0.00		18-1-2024 10:28:21 AM		1-2-2024 10:28:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005190	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	ZND170452877632	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	17-1-2024 10:44:42 PM	15-3-2024 04:40:26 PM	31-1-2024 10:44:42 PM	13-3-2024 04:33:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005189	Claim	Damage	U-LIKE GLOBAL SDN BHD	Prepaid Account	ZND170447288511	No	Hub/Depo/Station Handling Issue	Express	Rejected	502.72		17-1-2024 06:49:14 PM		31-1-2024 06:49:14 PM			Audit Trail	Download Incident Report	Download Claim Form

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