1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005188	Claim	Lost	Keong Loong Wei	Credit Account	ZND170452266221	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	414.00	200.00	17-1-2024 05:46:16 PM	15-3-2024 10:04:43 AM	31-1-2024 05:46:16 PM	13-3-2024 10:00:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005187	Claim	Damage	Sin Ban Hin Health Care	Credit Account	ZND170452048865				Rejected	800.00		17-1-2024 04:17:17 PM		31-1-2024 04:17:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005186	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND170450295148	No	Force Majeure	Express	Pending Responsible Staff Details	1499.00	200.00	17-1-2024 03:45:47 PM	13-3-2024 11:09:40 AM	31-1-2024 03:45:47 PM	11-3-2024 11:03:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005185	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND170308273458	No	Hub/Depo/Station Handling Issue	Express	Rejected	2998.00		17-1-2024 03:04:27 PM		31-1-2024 03:04:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005184	Claim	Delay Delivery Premium Parcel	AMEE OOI	Prepaid Account	ZND170452628524	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	17-1-2024 03:02:56 PM	25-3-2024 09:48:06 AM	31-1-2024 03:02:56 PM	23-3-2024 09:39:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005183	Claim	Damage	Cassa Worldwide Sdn Bhd	Credit Account	ZND170379209844				Rejected	428.59		17-1-2024 02:43:15 PM		31-1-2024 02:43:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005182	Claim	Lost	GOO BOON KEAT	Prepaid Account	10248901460				Rejected	400.00		17-1-2024 02:31:56 PM		31-1-2024 02:31:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005181	Claim	Lost	Jack Chong	Prepaid Account	10248898822				Rejected	40.00		17-1-2024 02:26:51 PM		31-1-2024 02:26:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005180	Claim	Damage	Anna Bakes Kitchen	Credit Account	ZND170452551198				Rejected	95.50		17-1-2024 02:00:35 PM		31-1-2024 02:00:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005179	Claim	Damage	VARIOUS FURNITURE SDN BHD	Credit Account	ZND170381838605	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	220.00	200.00	17-1-2024 01:51:34 PM	25-7-2024 02:07:49 PM	31-1-2024 01:51:34 PM			Audit Trail	Download Incident Report	Download Claim Form

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