1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005218	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170453625843	No	Hub/Depo/Station Handling Issue	Express	Rejected	40.00		21-1-2024 05:11:52 PM		4-2-2024 05:11:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005217	Claim	Damage FreshBox	CHOOI LEE KHENG	Cash	ZND170454383506	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	200.00		21-1-2024 04:56:53 PM		4-2-2024 04:56:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005216	Claim	Damage FreshBox	HENG POO CHING	Credit Account	ZND170454030011	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	21-1-2024 04:52:26 PM	24-3-2024 05:35:16 PM	4-2-2024 04:52:26 PM	22-3-2024 05:34:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005215	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	ZND170455868002	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	21-1-2024 08:53:14 AM	17-2-2024 04:07:52 PM	4-2-2024 08:53:14 AM	15-2-2024 04:01:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005214	Claim	Lost	ZND170448596509	Cash	ZND170448596509	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	560.00	200.00	20-1-2024 04:53:22 PM	26-8-2024 05:37:41 PM	3-2-2024 04:53:22 PM	24-8-2024 05:33:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005213	Claim	Damage	MOG - IPOH PARADE GREENTOWN	Credit Account	ZND170454288498	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	318.00	200.00	20-1-2024 12:40:31 PM	15-2-2024 10:43:10 AM	3-2-2024 12:40:31 PM	13-2-2024 10:36:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005212	Claim	Delay Delivery Premium Parcel	SWIFTLET FORTUNE MANUFACTURING SDN BHD	Credit Account	ZND170455104162	No	Hub/Depo/Station Handling Issue	Express	Rejected	127781727.00		20-1-2024 11:34:26 AM		3-2-2024 11:34:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005211	Claim	Lost	LOK SOON KONG	Credit Account	ZND170382205932	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	450.00	200.00	20-1-2024 10:54:05 AM	12-5-2024 09:13:45 AM	3-2-2024 10:54:05 AM	10-5-2024 09:10:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005210	Claim	Damage	REMAN TECH (M) SDN BHD	Credit Account	ZND170448737865				Rejected	0.00		19-1-2024 05:49:31 PM		2-2-2024 05:49:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005209	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170448231363	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		19-1-2024 05:06:36 PM		2-2-2024 05:06:36 PM			Audit Trail	Download Incident Report	Download Claim Form

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