1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005390	Claim	Damage	NUR AZLINE RABIATUL BINTI ABDUL RANI	Prepaid Account	ZND170614348246	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	275.00	275.00	2-2-2024 02:17:06 PM	5-1-2025 05:47:41 PM	16-2-2024 02:17:06 PM	3-1-2025 05:38:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005389	Claim	Damage	NUR AZLINE RABIATUL BINTI ABDUL RANI	Prepaid Account	ZND170453506234	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	320.00	320.00	2-2-2024 01:46:05 PM	11-7-2024 03:44:57 PM	16-2-2024 01:46:05 PM	4-7-2024 11:50:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005388	Claim	Delay Delivery Premium Parcel	CT STABIL SDN BHD	Credit Account	ZND170618559761	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	167.00	100.00	2-2-2024 01:32:13 PM	25-2-2024 02:42:07 PM	16-2-2024 01:32:13 PM	23-2-2024 02:20:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005387	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND170561003793	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	10990.00	200.00	2-2-2024 10:22:36 AM	24-3-2024 01:01:46 PM	16-2-2024 10:22:36 AM	22-3-2024 12:57:59 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005386	Claim	Delay Delivery Premium Parcel	Syahirah Aqilah binti Ahmad Rizal	Credit Account	ZND170455544951				Rejected	135.00		2-2-2024 01:22:41 AM		16-2-2024 01:22:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005385	Claim	Lost	YY EXPRESS LOGISTICS ENTERPRISE	Credit Account	ZND170452701067	No	Driver Issue	Express	Pending Responsible Staff Details	2141.00	200.00	1-2-2024 08:22:17 PM	28-3-2024 03:50:51 PM	15-2-2024 08:22:17 PM	26-3-2024 03:45:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005384	Claim	Lost	NG BEE WU	Credit Account	ZND170310129743	No	Hub/Depo/Station Handling Issue	Express	Rejected	300.00		1-2-2024 08:06:09 PM		15-2-2024 08:06:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005383	Claim	Damage	ALADIN LIVE CHANNEL TRADING	Prepaid Account	ZND170311736711				Rejected	53.00		1-2-2024 07:53:02 PM		15-2-2024 07:53:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005382	Claim	Damage	ALADIN LIVE CHANNEL TRADING	Prepaid Account	ZND170378716640				Rejected	53.00		1-2-2024 07:51:38 PM		15-2-2024 07:51:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005381	Claim	Damage	ALADIN LIVE CHANNEL TRADING	Prepaid Account	ZND170378716602				Rejected	53.00		1-2-2024 07:49:45 PM		15-2-2024 07:49:45 PM			Audit Trail	Download Incident Report	Download Claim Form

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