1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/03/V1/005637	Claim	Damage	KETO SDN BHD	Cash	ZND170920507504				Rejected	250.00		4-3-2024 01:19:35 PM		18-3-2024 01:19:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005636	Claim	Delay Delivery Premium Parcel	Latdavanh	Cash	ZND170920803590	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	540.00		4-3-2024 11:22:22 AM		18-3-2024 11:22:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005635	Claim	Damage FreshBox	KELLY	Cash	ZND170920854899	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	4-3-2024 11:13:25 AM	15-5-2024 03:07:50 PM	18-3-2024 11:13:25 AM	13-5-2024 03:02:22 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005634	Claim	Delay Delivery Premium Parcel	YUMI LEE - TERRY	Cash	ZND170862183125				Rejected	46.00		4-3-2024 10:45:51 AM		18-3-2024 10:45:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005633	Claim	Damage	KETO S/B	Credit Account	ZND170862425324				Rejected	250.00		2-3-2024 04:18:48 PM		16-3-2024 04:18:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005632	Claim	Damage	CT STABIL SDN BHD	Credit Account	ZND170863277229				Rejected	630.00		2-3-2024 02:30:58 PM		16-3-2024 02:30:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005631	Claim	Damage	MUHD HAFIZ BIN MUKHTAR	Credit Account	ZND170863293342				Info Incomplete	100.00		2-3-2024 02:30:22 PM	6-3-2024 02:29:27 PM	16-3-2024 02:30:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005630	Claim	Damage	jumami	Prepaid Account	ZND170864786959				Info Incomplete	540.00		1-3-2024 08:32:06 PM	6-3-2024 10:48:10 AM	15-3-2024 08:32:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005629	Claim	Missing Content	SAFE REACH	Credit Account	ZND1706774402184	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	443.14	200.00	1-3-2024 06:12:03 PM	20-9-2024 02:56:26 PM	15-3-2024 06:12:03 PM	18-9-2024 02:45:11 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005628	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170862249401				Rejected	25.00		1-3-2024 04:13:03 PM		15-3-2024 04:13:03 PM			Audit Trail	Download Incident Report	Download Claim Form

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