1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/03/V1/005657	Claim	Damage	Ng Yaw Hog	Credit Account	ZND169151913956				Rejected	370.00		6-3-2024 10:38:06 AM		20-3-2024 10:38:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005656	Claim	Lost	PriyaAlissandraSarah	Credit Account	ZND170913415656	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	200.00	200.00	5-3-2024 11:11:36 PM	28-3-2024 09:42:16 AM	19-3-2024 11:11:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005655	Claim	Damage	Ivan Lau	Credit Account	ZND170862780676	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	180.00	180.00	5-3-2024 02:33:57 PM	24-3-2024 10:27:51 AM	19-3-2024 02:33:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005654	Claim	Lost	N99	Prepaid Account	CND170864308199001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	5-3-2024 12:25:13 PM	1-11-2024 03:20:47 PM	19-3-2024 12:25:13 PM	30-10-2024 03:15:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005653	Claim	Damage	PUSAT OPTIK V2 SDN.BHD	Credit Account	ZND170864198769	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	528.00	200.00	5-3-2024 11:56:59 AM	28-3-2024 12:56:41 PM	19-3-2024 11:56:59 AM	26-3-2024 12:36:31 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005652	Claim	Damage	CM WAN	Credit Account	ZND170864355681	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1140.00	200.00	5-3-2024 09:54:44 AM	25-4-2024 05:58:57 PM	19-3-2024 09:54:44 AM	23-4-2024 05:57:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005651	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND170862174666	No	Hub/Depo/Station Handling Issue	Express	Rejected	129.63		4-3-2024 04:59:03 PM		18-3-2024 04:59:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005650	Claim	Damage	MLB GROUP SDN BHD (1219989-X)	Credit Account	ZND170862785787	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	4-3-2024 04:46:43 PM	4-4-2024 06:13:10 PM	18-3-2024 04:46:43 PM	2-4-2024 06:03:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005649	Claim	Lost	Stephen Wong	Credit Account	10248868394	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	355.00		4-3-2024 04:39:42 PM	7-3-2024 02:15:20 PM	18-3-2024 04:39:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005648	Claim	Lost	DARREN HOOI	Credit Account	6566223322				Info Incomplete	2122.00		4-3-2024 04:33:04 PM	7-3-2024 02:05:23 PM	18-3-2024 04:33:04 PM			Audit Trail	Download Incident Report	Download Claim Form

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