1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/03/V1/005667	Claim	Damage FreshBox	kelvin	Credit Account	ZND170923224910				Rejected	358.00		7-3-2024 11:57:21 AM		21-3-2024 11:57:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005666	Claim	Lost	QM LIVE EMPIRE	Credit Account	ZND170026852737	No	Driver Issue	Express	Pending Responsible Staff Details	226.20	200.00	7-3-2024 11:54:33 AM	4-5-2024 01:14:20 PM	21-3-2024 11:54:33 AM	2-5-2024 01:11:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005665	Claim	Damage	WONG WENG HOOI	Credit Account	ZND170922462917	No	Hub/Depo/Station Handling Issue	Express	Rejected	165.00		7-3-2024 10:24:24 AM		21-3-2024 10:24:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005664	Claim	Damage	Xinjing Kee	Credit Account	CND170862850164001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	200.00	6-3-2024 11:16:15 PM	31-3-2024 10:55:45 AM	20-3-2024 11:16:15 PM	29-3-2024 10:46:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005663	Claim	Damage	Xinjing Kee	Credit Account	CND170864347624001	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		6-3-2024 11:11:59 PM		20-3-2024 11:11:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005662	Claim	Lost	Bruce	Credit Account	10250367691	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	626.99	200.00	6-3-2024 06:11:55 PM	10-5-2024 02:28:28 PM	20-3-2024 06:11:55 PM	8-5-2024 02:24:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005661	Claim	Damage	ON9	Prepaid Account	ZND170921628512	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		6-3-2024 03:18:33 PM		20-3-2024 03:18:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005660	Claim	Delay Delivery Premium Parcel	Him Heang Sdn Bhd	Cash	ZND170921949013	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	85.00		6-3-2024 12:34:04 PM		20-3-2024 12:34:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005659	Claim	Lost	SAFE REACH	Credit Account	ZND1708236473300	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	559.00	200.00	6-3-2024 11:44:02 AM	10-5-2024 03:33:19 PM	20-3-2024 11:44:02 AM	8-5-2024 02:47:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005658	Claim	Damage	Cha Bee Hong	Credit Account	ZND170921838270	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	999.00	200.00	6-3-2024 11:42:18 AM	28-3-2024 12:50:16 PM	20-3-2024 11:42:18 AM	26-3-2024 12:36:25 PM		Audit Trail	Download Incident Report	Download Claim Form

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