1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/03/V1/005677	Claim	Damage	Nurul Farhana Haile Binti Hairuddin	Credit Account	ZND170922752582	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	305.00	200.00	8-3-2024 10:20:13 AM	26-8-2024 05:47:58 PM	22-3-2024 10:20:13 AM	24-8-2024 05:46:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005676	Claim	Damage	Jo Decor Furniture	Credit Account	ZND170921861490	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	438.00	200.00	7-3-2024 11:01:55 PM	17-4-2024 09:51:37 AM	21-3-2024 11:01:55 PM	15-4-2024 09:47:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005675	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	ZND170913315093	No	Hub/Depo/Station Handling Issue	Express	Info Insufficient	200.00		7-3-2024 07:11:09 PM	21-4-2024 10:58:58 AM	21-3-2024 07:11:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005674	Claim	Damage	Cha Bee Hong	Credit Account	ZND170913562534	No	Hub/Depo/Station Handling Issue	Express	Rejected	75.00		7-3-2024 06:34:47 PM		21-3-2024 06:34:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005673	Claim	Damage	M-LINK SYSTEM (PG) SDN BHD	Credit Account	CND170923408624002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1423.30	200.00	7-3-2024 05:29:37 PM	15-5-2024 02:54:54 PM	21-3-2024 05:29:37 PM	13-5-2024 02:49:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005672	Claim	Damage FreshBox	BEH SAI HENG ENTERPRISE	Prepaid Account	ZND170923052582	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	72.00	72.00	7-3-2024 05:28:09 PM	28-4-2024 09:23:56 AM	21-3-2024 05:28:09 PM	26-4-2024 09:07:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005671	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170863082663	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	50.00	7-3-2024 05:08:02 PM	26-4-2024 10:28:09 AM	21-3-2024 05:08:02 PM	24-4-2024 10:16:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005670	Claim	Damage	HOME HEAVEN RESOURCES	Credit Account	ZND170864492416	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	659.71	659.71	7-3-2024 04:46:35 PM	16-4-2025 01:47:02 PM	21-3-2024 04:46:35 PM	14-2-2025 09:19:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005669	Claim	Damage	MY LIFE ESHOP	Prepaid Account	ZND170863645691	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	30.00		7-3-2024 03:59:44 PM	18-4-2024 03:26:51 PM	21-3-2024 03:59:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005668	Claim	Damage	Cha Bee Hong	Credit Account	ZND170683827208				Rejected	798.00		7-3-2024 12:32:29 PM		21-3-2024 12:32:29 PM			Audit Trail	Download Incident Report	Download Claim Form

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