1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/11/V1/007823	Claim	Damage	CM WAN	Credit Account	ZND172985586388	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	260.00	50.00	5-11-2024 11:15:08 AM	16-11-2024 10:01:20 AM	19-11-2024 11:15:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007822	Claim	Damage	CM WAN	Credit Account	ZND173013859849	No	Force Majeure	Express	Pending Responsible Staff Details	260.00	200.00	5-11-2024 09:53:07 AM	22-11-2024 11:37:27 AM	19-11-2024 09:53:07 AM	20-11-2024 11:34:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007821	Claim	Lost	Joyce Goo	Credit Account	6339501136	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	800.00	200.00	4-11-2024 07:02:02 PM	23-2-2025 02:28:05 PM	18-11-2024 07:02:02 PM	21-2-2025 02:22:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007820	Claim	Damage	DUNLOPILLO MALAYSIA	Credit Account	ZND173010201344	No	Force Majeure	Express	Pending Responsible Staff Details	1799.00	200.00	4-11-2024 03:27:54 PM	22-11-2024 10:10:20 AM	18-11-2024 03:27:54 PM	20-11-2024 10:06:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007819	Claim	Lost	Lee dahee	Prepaid Account	HSAS00000000574				Rejected	0.00		4-11-2024 01:44:49 PM		18-11-2024 01:44:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007818	Claim	Lost	CM WAN	Credit Account	ZND172984974124				Rejected	118.00		4-11-2024 12:15:23 PM		18-11-2024 12:15:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007817	Claim	Damage	XING HUAT FISHERY TRADING	Prepaid Account	ZND173010389394	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	507.00	200.00	3-11-2024 11:08:05 PM	17-11-2024 10:53:31 AM	17-11-2024 11:08:05 PM	15-11-2024 10:49:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007816	Claim	Damage	XING HUAT FISHERY TRADING	Prepaid Account	ZND173010389400	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	557.00	200.00	3-11-2024 11:02:14 PM	17-11-2024 10:57:17 AM	17-11-2024 11:02:14 PM	15-11-2024 10:53:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007815	Claim	Missing Content	Thiveya Govindasamy	Cash	9220753624				Rejected	250.00		3-11-2024 09:27:46 PM		17-11-2024 09:27:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/11/V1/007814	Claim	Damage	wikki	Credit Account	FG000081378	No	Driver Issue	Express	Pending Responsible Staff Details	124.00	124.00	1-11-2024 11:10:26 PM	1-3-2025 10:21:31 AM	15-11-2024 11:10:26 PM	27-2-2025 10:16:04 AM		Audit Trail	Download Incident Report	Download Claim Form

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