1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008478	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	ZND173413083929	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	150.00	150.00	7-1-2025 04:59:23 PM		21-1-2025 04:59:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008477	Claim	Lost	Parcelhub HQ	Credit Account	ZND173409393681				Rejected	120.50		7-1-2025 04:46:45 PM		21-1-2025 04:46:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008476	Claim	Damage	House of Enzyme	Credit Account	ZND173412326690				Info Incomplete	100.00		7-1-2025 04:16:08 PM	15-1-2025 11:44:04 AM	21-1-2025 04:16:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008475	Claim	Delay Delivery Premium Parcel	Defe Marketing Sdn Bhd	Credit Account	ZND173409859156				Rejected	100.00		7-1-2025 12:10:26 PM		21-1-2025 12:10:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008474	Claim	Lost	QM LIVE EMPIRE	Credit Account	ZND173411785283				Rejected	946.40		7-1-2025 10:20:58 AM		21-1-2025 10:20:58 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008473	Claim	Missing Content	Parcelhub HQ	Credit Account	ZND173409584300				Rejected	200.00		7-1-2025 10:10:55 AM		21-1-2025 10:10:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008472	Claim	Lost	May	Credit Account	ZND173412048646				Rejected	80.00		7-1-2025 08:31:57 AM		21-1-2025 08:31:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008471	Claim	Damage	NSK CONSTRUCTION & ENGINEERING SDN BHD	Credit Account	ZND173410565350	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	2477.00	2429.00	6-1-2025 11:41:27 PM		20-1-2025 11:41:27 PM	17-10-2025 11:38:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008470	Claim	Damage	Anis Fatin	Credit Account	ZND173413287112	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	6-1-2025 11:25:31 PM	6-2-2025 05:27:30 PM	20-1-2025 11:25:31 PM	4-2-2025 05:22:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008469	Claim	Damage	Siti Nastrah	Credit Account	ZND173412425164	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	6-1-2025 11:19:18 PM	8-2-2025 11:07:20 AM	20-1-2025 11:19:18 PM	6-2-2025 11:03:33 AM		Audit Trail	Download Incident Report	Download Claim Form

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