Customer Claim System
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Claim Type
Appeal
Claim
Submission Date
-
Status
Info Incomplete
Rejected
Pending Responsible Staff Details
Pending by Operation
Pending Responsible Staff and Customer Appeal
Completed
New
Pending Responsible Staff and Payment Details
Pending Responsible Staff Details and Pending Upload Payment from Insurance Company
Info Insufficient
Pending by Claim Dept
Pending Verification by IO
Pending Amount Revision
Pending Payment
New Claim Submitted
Change Operation PIC Request
Pending Responsible Staff and Payment Details (Appeal)
Appeal by Customer
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Claim Reference No.
Claim/Appeal
Claim Type
Customer Name
Customer Type
Waybill/Tracking No.
Insured?
Claim Category
Shipment Type
Status
Estimated Claim Amount (RM)
Claimed Amount (RM)
Date Submitted
Due Date
Overall Due Date (14 Days)
Finance Submission Date
Completed Date
Audit Trail
CL/2025/01/V1/008468
Claim
Lost
QM LIVE EMPIRE
Credit Account
ZND173411783647
Rejected
327.36
6-1-2025 04:50:49 PM
20-1-2025 04:50:49 PM
Audit Trail
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CL/2025/01/V1/008467
Claim
Damage
MLB Group Sdn Bhd
Credit Account
ZND173230069236
Yes
Force Majeure
Express
Pending by Claim Dept
799.00
6-1-2025 04:43:34 PM
1-1-2026 08:25:26 AM
20-1-2025 04:43:34 PM
Audit Trail
Download Incident Report
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CL/2025/01/V1/008466
Claim
Lost
MMATRIX
Credit Account
ZND173409067865
No
Hub/Depo/Station Handling Issue
Express
Rejected
3999.00
6-1-2025 03:59:09 PM
20-1-2025 03:59:09 PM
Audit Trail
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CL/2025/01/V1/008465
Claim
Damage
Wong Hor Kiat
Credit Account
ZND173411563294
Rejected
1572.00
6-1-2025 03:02:44 PM
20-1-2025 03:02:44 PM
Audit Trail
Download Incident Report
Download Claim Form
CL/2025/01/V1/008464
Claim
Lost
MMATRIX
Credit Account
ZND173410813147
Rejected
599.00
6-1-2025 02:59:10 PM
20-1-2025 02:59:10 PM
Audit Trail
Download Incident Report
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CL/2025/01/V1/008463
Claim
Lost
MMATRIX
Credit Account
ZND173410222857
Rejected
199.00
6-1-2025 02:48:03 PM
20-1-2025 02:48:03 PM
Audit Trail
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CL/2025/01/V1/008462
Claim
Damage
SESAME PUFF ENTERPRISE
Credit Account
ZND173412538192
Rejected
120.00
6-1-2025 02:47:30 PM
20-1-2025 02:47:30 PM
Audit Trail
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CL/2025/01/V1/008461
Claim
Lost
MMATRIX
Credit Account
ZND173410052188
Rejected
10.00
6-1-2025 02:46:25 PM
20-1-2025 02:46:25 PM
Audit Trail
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CL/2025/01/V1/008460
Claim
Lost
MMATRIX
Credit Account
ZND173395412489
Rejected
199.00
6-1-2025 02:22:19 PM
20-1-2025 02:22:19 PM
Audit Trail
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Download Claim Form
CL/2025/01/V1/008459
Claim
Damage
I Pneulic Industries Supply Sdn bhd
Cash
ZND173411623899
Rejected
400.00
6-1-2025 01:32:25 PM
20-1-2025 01:32:25 PM
Audit Trail
Download Incident Report
Download Claim Form
14,314 items found, displaying 5,391 to 5,400.
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