1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/01/V1/008488	Claim	Delay Delivery Premium Parcel	Wong	Credit Account	TOP60816301	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		8-1-2025 03:18:53 PM		22-1-2025 03:18:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008487	Claim	Delay Delivery Premium Parcel	Wong	Credit Account	TOP60815013	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	8-1-2025 03:15:39 PM	20-2-2025 03:57:29 PM	22-1-2025 03:15:39 PM	18-2-2025 03:57:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008486	Claim	Lost	Clement S	Credit Account	PDC000000220911	No	Hub/Depo/Station Handling Issue	Value Pack	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	224.00	200.00	8-1-2025 02:23:45 PM		22-1-2025 02:23:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008485	Claim	Lost	Jacob	Credit Account	ZND173412917713				Rejected	344.75		8-1-2025 02:23:32 PM		22-1-2025 02:23:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008484	Claim	Delay Delivery Premium Parcel	Wong Pow Chan	Cash	ZND173413156517	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	8-1-2025 01:19:36 PM	23-2-2025 05:08:43 PM	22-1-2025 01:19:36 PM	21-2-2025 05:08:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008483	Claim	Lost	KELVIN SEE	Credit Account	YT2435221272059679				Info Incomplete	543.00		8-1-2025 12:03:35 PM	15-1-2025 03:38:40 PM	22-1-2025 12:03:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008482	Claim	Delay Delivery Premium Parcel	Sky Fortune Logistics	Credit Account	ZND173413903784	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	262.10	200.00	8-1-2025 10:38:59 AM	25-1-2025 05:27:15 PM	22-1-2025 10:38:59 AM	23-1-2025 05:20:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008481	Claim	Delay Delivery Premium Parcel	MS TAN	Credit Account	ZND173413829657	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		8-1-2025 10:15:24 AM		22-1-2025 10:15:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008480	Claim	Delay Delivery Premium Parcel	LWIN AYE/MS TAN	Credit Account	ZND173413859050	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	8-1-2025 10:07:25 AM	15-2-2025 11:13:09 AM	22-1-2025 10:07:25 AM	13-2-2025 11:12:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/01/V1/008479	Claim	Lost	THANH MAI	Credit Account	ZND173411879937	No	Hub/Depo/Station Handling Issue	Express	Info Incomplete	200.00		7-1-2025 10:58:56 PM		21-1-2025 10:58:56 PM			Audit Trail	Download Incident Report	Download Claim Form

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