Submission Date
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Claim Reference No. Claim/Appeal Claim Type Customer Name Customer Type Waybill/Tracking No. Insured? Claim Category Shipment Type Status Estimated Claim Amount (RM) Claimed Amount (RM) Date Submitted Due Date Overall Due Date (14 Days) Finance Submission Date Completed Date Audit Trail
Claim Lost MMATRIX Credit Account ZND173413347281 No Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details 4999.00 4999.00 9-1-2025 04:41:07 PM 9-2-2025 02:29:26 PM 23-1-2025 04:41:07 PM 7-2-2025 02:24:25 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage Nazariah Binti Osman Credit Account ZND173412780768 No Hub/Depo/Station Handling Issue Express Rejected 171.55 9-1-2025 04:12:06 PM 23-1-2025 04:12:06 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage HIGHFIVE CHANNEL SDN BHD Cash ZND173412855541 No Force Majeure Express Pending Responsible Staff Details 150.00 150.00 9-1-2025 04:06:08 PM 20-2-2025 03:48:59 PM 23-1-2025 04:06:08 PM 18-2-2025 03:46:00 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage FreshBox Chin Keat Neoh Credit Account ZND173413900509 No LineHaul Connectivity Issue FreshBox Rejected 1530.50 9-1-2025 04:01:00 PM 23-1-2025 04:01:00 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage HIGHFIVE CHANNEL SDN BHD Cash ZND173413091122 No Force Majeure Express Pending Responsible Staff Details 150.00 150.00 9-1-2025 04:00:47 PM 20-2-2025 03:44:00 PM 23-1-2025 04:00:47 PM 18-2-2025 03:23:50 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage HIGHFIVE CHANNEL SDN BHD Cash ZND173413088795 No Force Majeure Express Pending Responsible Staff Details and Pending Upload Payment from Insurance Company 150.00 150.00 9-1-2025 03:55:22 PM 23-1-2025 03:55:22 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage KATHERINE PHNG Credit Account ZND173413207981 Rejected 165.90 9-1-2025 03:50:57 PM 23-1-2025 03:50:57 PM Audit Trail Download Incident Report Download Claim Form
Claim Lost CERGASAR MEWAH SDN BHD Credit Account CND173412309082001 Rejected 300.00 9-1-2025 03:47:50 PM 23-1-2025 03:47:50 PM Audit Trail Download Incident Report Download Claim Form
Claim Lost CERGASAR MEWAH SDN BHD Credit Account ZND173412309082 Rejected 300.00 9-1-2025 03:39:17 PM 23-1-2025 03:39:17 PM Audit Trail Download Incident Report Download Claim Form
Claim Damage FreshBox NUR ALYAA ANATI BINTI MOHAMAD NAZRI Credit Account ZND173413671102 No LineHaul Connectivity Issue FreshBox Rejected 13.90 9-1-2025 02:54:38 PM 23-1-2025 02:54:38 PM Audit Trail Download Incident Report Download Claim Form
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