1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009381	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND173824056796				Rejected	1999.00		22-4-2025 05:45:39 PM		6-5-2025 05:45:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009380	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174056718841	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	22-4-2025 05:39:07 PM	14-6-2025 10:13:03 AM	6-5-2025 05:39:07 PM	12-6-2025 10:09:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009379	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND173824720253	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	22-4-2025 05:30:26 PM	14-6-2025 10:15:00 AM	6-5-2025 05:30:26 PM	12-6-2025 10:14:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009378	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174117732793	No	Force Majeure	Express	Pending by Operation	1999.00		22-4-2025 05:20:27 PM	1-5-2025 10:59:21 AM	6-5-2025 05:20:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009377	Claim	Damage	Abdul aziz bin hamdan	Cash	ZND174419982056				Info Incomplete	400.00		22-4-2025 05:03:33 PM	21-5-2025 02:13:47 PM	6-5-2025 05:03:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009376	Claim	Lost	Albert Chuah Seong Ghee	Cash	102627-07033				Rejected	90.00		22-4-2025 04:58:45 PM		6-5-2025 04:58:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009375	Claim	Damage FreshBox	MOHD ARIEFFUDDIN BIN SAUFI	Credit Account	ZND174419299680				Rejected	1500.00		22-4-2025 04:57:55 PM		6-5-2025 04:57:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009374	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND174229349568	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1345.00	200.00	22-4-2025 04:40:35 PM	24-5-2025 10:00:58 AM	6-5-2025 04:40:35 PM	22-5-2025 10:00:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009373	Claim	Damage	LY	Prepaid Account	ZND174228073921				Rejected	36.00		22-4-2025 12:51:16 PM		6-5-2025 12:51:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009372	Claim	Damage FreshBox	TMJ VENTURES C/O ROKEEYAH HAMID	Prepaid Account	ZND174419952998	No	Hub/Depo/Station Handling Issue	FreshBox	Pending by Operation	200.00		22-4-2025 12:04:36 PM	21-5-2025 10:05:32 AM	6-5-2025 12:04:36 PM			Audit Trail	Download Incident Report	Download Claim Form

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