1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009421	Claim	Damage	NORAZIAN BINTI MD YUSOF	Cash	ZND174419562593				Rejected	150.00		25-4-2025 09:05:04 AM		9-5-2025 09:05:04 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009420	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174228955166	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	24-4-2025 04:54:24 PM	11-1-2026 10:17:36 AM	8-5-2025 04:54:24 PM	9-1-2026 10:16:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009419	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174118566748				Rejected	1999.00		24-4-2025 04:47:35 PM		8-5-2025 04:47:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009418	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174118134138				Rejected	1999.00		24-4-2025 04:43:22 PM		8-5-2025 04:43:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009417	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174420109015	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	24-4-2025 04:37:29 PM	14-6-2025 10:03:08 AM	8-5-2025 04:37:29 PM	12-6-2025 10:00:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009416	Claim	Delay Delivery Premium Parcel	PARCEL DELAY	Credit Account	ZND174419953193	No	Driver Issue	Premium	Pending Responsible Staff Details	100.00	100.00	24-4-2025 02:19:25 PM	14-9-2025 10:58:04 AM	8-5-2025 02:19:25 PM	12-9-2025 10:57:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009415	Claim	Damage	Muhd Amir	Credit Account	ZND174420099989	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	24-4-2025 02:01:59 PM	14-6-2025 10:35:53 AM	8-5-2025 02:01:59 PM	12-6-2025 10:33:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009414	Claim	Damage	PERABOT SUNGAI RAMBAI SDN BHD	Credit Account	ZND174420686622	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	749.00	749.00	24-4-2025 01:41:38 PM		8-5-2025 01:41:38 PM	9-10-2025 04:06:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009413	Claim	Damage	Neo Notion Sdn Bhd	Prepaid Account	CND174418085376006	Yes	Force Majeure	Express	Pending by Claim Dept	450.00		24-4-2025 12:58:36 PM	19-6-2025 03:41:17 PM	8-5-2025 12:58:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009412	Claim	Lost	H'NG HOOK SENG	Cash	ZND174419934468				Rejected	0.00		24-4-2025 12:00:47 PM		8-5-2025 12:00:47 PM			Audit Trail	Download Incident Report	Download Claim Form

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