1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009391	Claim	Damage	RITMA PRESTASI SDN BHD	Credit Account	ZND174419750471	No	Force Majeure	FreshBox	Pending Responsible Staff Details	1680.00	200.00	23-4-2025 09:32:32 AM	14-5-2025 10:39:11 AM	7-5-2025 09:32:32 AM	12-5-2025 10:22:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009390	Claim	Lost	L&K TRADING	Credit Account	ZND174419536211	No	Hub/Depo/Station Handling Issue	Express	Rejected	33.90		23-4-2025 09:22:52 AM		7-5-2025 09:22:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009389	Claim	Missing Content	Neela Palanisamy	Cash	ZND174358995803				Rejected	0.00		23-4-2025 02:53:52 AM		7-5-2025 02:53:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009388	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND173410895143				Rejected	1999.00		22-4-2025 06:16:45 PM		6-5-2025 06:16:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009387	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND173770189326				Rejected	1999.00		22-4-2025 06:08:56 PM		6-5-2025 06:08:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009386	Claim	Lost	wong chloe	Credit Account	10263152885	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	22-4-2025 06:07:46 PM	14-6-2025 02:46:39 PM	6-5-2025 06:07:46 PM	12-6-2025 02:43:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009385	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174118366621				Rejected	1999.00		22-4-2025 06:01:56 PM		6-5-2025 06:01:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009384	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174057044772				Rejected	1999.00		22-4-2025 05:58:33 PM		6-5-2025 05:58:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009383	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174118383086	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	22-4-2025 05:53:43 PM	14-6-2025 10:06:40 AM	6-5-2025 05:53:43 PM	12-6-2025 10:03:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009382	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND174056755402				Rejected	1999.00		22-4-2025 05:50:33 PM		6-5-2025 05:50:33 PM			Audit Trail	Download Incident Report	Download Claim Form

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