1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/04/V1/009371	Claim	Missing Content	Qian Li Niao Logistic Intl	Credit Account	CND174358984081024	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	262.50	22-4-2025 11:59:45 AM	5-5-2025 11:49:04 AM	6-5-2025 11:59:45 AM	3-5-2025 11:36:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009370	Claim	Delay Delivery Premium Parcel	XING HUAT FISHERY TRADING	Prepaid Account	ZND174418964503	No	Misrouted Issue	Premium	Pending Responsible Staff Details	200.00	100.00	22-4-2025 10:26:39 AM	14-6-2025 03:00:52 PM	6-5-2025 10:26:39 AM	12-6-2025 02:53:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009369	Claim	Damage	DESMOND CHIN LIM JIAN	Credit Account	ZND174419711779				Rejected	100.00		21-4-2025 10:18:58 PM		5-5-2025 10:18:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009368	Claim	Damage	mmatrix	Credit Account	ZND174418061905	No	Force Majeure	Express	Pending by Operation	250.00		21-4-2025 03:00:22 PM	7-5-2025 11:33:05 AM	5-5-2025 03:00:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009367	Claim	Damage	LY	Prepaid Account	ZND174229710726				Rejected	25.00		21-4-2025 02:19:18 PM		5-5-2025 02:19:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009366	Claim	Damage	LIANG WEN HIN	Credit Account	ZND174419116925	No	Driver Issue	FreshBox	Pending by Operation	316.00		21-4-2025 01:20:43 PM	21-5-2025 09:27:24 AM	5-5-2025 01:20:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009365	Claim	Missing Content	18 Ever Boutique (M) SDN BHD	Credit Account	ZND174359449770				Rejected	213.00		21-4-2025 12:02:29 PM		5-5-2025 12:02:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009364	Claim	Damage	mmatrix	Credit Account	ZND174418050305	No	Force Majeure	Express	Pending by Operation	6999.00		21-4-2025 11:45:22 AM	7-5-2025 11:23:10 AM	5-5-2025 11:45:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009363	Claim	Missing Content	LY	Prepaid Account	ZND174118279143				Rejected	156.00		21-4-2025 10:48:30 AM		5-5-2025 10:48:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/04/V1/009362	Claim	Damage	NG CHONG SWEE	Credit Account	ZND174418390326				Rejected	200.00		21-4-2025 10:41:16 AM		5-5-2025 10:41:16 AM			Audit Trail	Download Incident Report	Download Claim Form

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