1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009570	Claim	Damage	dw whole sales sdn bhd	Credit Account	ZND174040496441	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	518.00	200.00	22-5-2025 10:33:18 AM	18-6-2025 10:58:44 AM	5-6-2025 10:33:18 AM	16-6-2025 10:58:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009569	Claim	Damage	SHIRLYN NG YING YING	Credit Account	CNMYL000493490				Rejected	0.00		22-5-2025 10:03:53 AM		5-6-2025 10:03:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009568	Claim	Delay Delivery Premium Parcel	lau mee yuet	Cash	ZND174763326834	No	Misrouted Issue	Premium	Pending Responsible Staff Details	150.00	100.00	22-5-2025 09:54:38 AM	2-8-2025 09:41:52 AM	5-6-2025 09:54:38 AM	31-7-2025 09:37:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009567	Claim	Damage	36degree bakery	Cash	ZND174766051917				Rejected	152.00		21-5-2025 07:33:15 PM		4-6-2025 07:33:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009566	Claim	Damage	MELODY	Cash	ZND174763348751				Rejected	0.00		21-5-2025 05:22:47 PM		4-6-2025 05:22:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009565	Claim	Lost	EASY REWARD RESOURCES	Credit Account	ZND174686347398	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	250.00	200.00	21-5-2025 04:40:10 PM	18-8-2025 03:12:25 PM	4-6-2025 04:40:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009564	Claim	Damage	MISS CHA	Credit Account	ZND174665542271	Yes	Force Majeure	Express	Pending by Operation	1019.00		21-5-2025 03:19:53 PM	1-6-2025 12:37:26 PM	4-6-2025 03:19:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009563	Claim	Damage	MISS CHA	Credit Account	ZND174686412799	Yes	Force Majeure	Express	Pending by Operation	729.00		21-5-2025 02:44:29 PM	1-6-2025 12:19:51 PM	4-6-2025 02:44:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009562	Claim	Lost	MMATRIX	Credit Account	ZND174714169961	No	Driver Issue	Express	Pending by Operation	10.00		21-5-2025 02:13:59 PM	1-6-2025 11:35:18 AM	4-6-2025 02:13:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009561	Claim	Damage	MUHAMMAD DZUL HAIKAL	Credit Account	ZND174712248125				Rejected	0.00		21-5-2025 12:14:26 PM		4-6-2025 12:14:26 PM			Audit Trail	Download Incident Report	Download Claim Form

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