1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009560	Claim	Damage	ASILA RASIDI	Credit Account	ZND174712776833	No	Force Majeure	Express	Pending Responsible Staff Details	10920.00	200.00	21-5-2025 11:22:30 AM	18-6-2025 10:49:58 AM	4-6-2025 11:22:30 AM	16-6-2025 10:37:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009559	Claim	Damage	MUHAMMED FAUZLIE BIN RAMLI	Credit Account	ZND174665206418				Rejected	525.00		20-5-2025 05:06:17 PM		3-6-2025 05:06:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009558	Claim	Lost	LOH XIEYIN	Credit Account	CNMYL000449463				Rejected	422.22		20-5-2025 04:17:06 PM		3-6-2025 04:17:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009557	Claim	Damage	MISS CHA	Credit Account	ZND174665525021	Yes	Force Majeure	Express	Pending Responsible Staff and Payment Details	1659.00	1199.20	20-5-2025 03:34:44 PM	9-3-2026 05:50:53 PM	3-6-2025 03:34:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009556	Claim	Lost	MMATRIX	Credit Account	ZND174686561336	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	10.00		20-5-2025 11:47:57 AM	31-5-2025 03:20:04 PM	3-6-2025 11:47:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009555	Claim	Lost	lee chee meng	Credit Account	10263337840				Rejected	151.00		19-5-2025 06:42:03 PM		2-6-2025 06:42:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009554	Claim	Damage	Amil bin Suleiman	Credit Account	ZND174713289677	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	200.00	200.00	19-5-2025 02:18:43 PM	16-6-2025 09:13:49 AM	2-6-2025 02:18:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009553	Claim	Damage	MISS CHA	Credit Account	ZND174420445861	Yes	Force Majeure	Express	Pending by Claim Dept	729.00		19-5-2025 11:07:47 AM	14-6-2025 10:35:32 AM	2-6-2025 11:07:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009552	Claim	Lost	MR. BUR SDN BHD	Credit Account	ZND174713240524	No	Driver Issue	Express	Pending Responsible Staff Details	300.00	200.00	19-5-2025 10:37:35 AM	29-8-2025 04:47:19 PM	2-6-2025 10:37:35 AM	27-8-2025 04:43:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009551	Claim	Delay Delivery Premium Parcel	Tan Kah Huey	Credit Account	ZND174713358410	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	198.00		18-5-2025 05:39:27 PM	24-8-2025 08:33:09 AM	1-6-2025 05:39:27 PM			Audit Trail	Download Incident Report	Download Claim Form

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