1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/05/V1/009590	Claim	Damage FreshBox	WONG JOE MANN	Credit Account	ZND174773870334				Rejected	200.00		25-5-2025 01:41:53 PM		8-6-2025 01:41:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009589	Claim	Damage	SJP SEALING TECHNOLOGY (M) SDN BHD	Credit Account	CND174773634882003	No	Force Majeure	Express	Pending Responsible Staff Details	2600.00	200.00	25-5-2025 09:48:35 AM	18-6-2025 11:07:06 AM	8-6-2025 09:48:35 AM	16-6-2025 11:04:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009588	Claim	Damage	LKIAW	Credit Account	ZND174773758465	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	24-5-2025 10:13:40 PM	26-6-2025 10:22:18 AM	7-6-2025 10:13:40 PM	24-6-2025 10:21:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009587	Claim	Lost	CHIN MAN JUN	Credit Account	ZND174619927116				Rejected	250.00		24-5-2025 11:12:00 AM		7-6-2025 11:12:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009586	Claim	Delay Delivery Premium Parcel	goh chye huan	Cash	ZND174773821909				Rejected	159.50		23-5-2025 10:39:28 PM		6-6-2025 10:39:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009585	Claim	Delay Delivery Premium Parcel	goh chye huan	Cash	ZND174773820223				Rejected	69.00		23-5-2025 10:32:58 PM		6-6-2025 10:32:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009584	Claim	Delay Delivery Premium Parcel	LIM BUN VEE	Prepaid Account	ZND174713988716				Rejected	81.20		23-5-2025 10:11:50 PM		6-6-2025 10:11:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009583	Claim	Delay Delivery Premium Parcel	MIAH HARIS	Cash	ZND174766107089	No	Driver Issue	Premium	Pending by Operation	100.00		23-5-2025 08:53:11 PM	8-6-2025 01:38:50 PM	6-6-2025 08:53:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009582	Claim	Delay Delivery Premium Parcel	ORDER TRADING SDN BHD	Credit Account	ZND174711126356/ZND174713074136	No	Logistic IT System Issue	Bulky	Pending by Operation	170.00		23-5-2025 05:50:46 PM	8-6-2025 02:29:27 PM	6-6-2025 05:50:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/05/V1/009581	Claim	Lost	DMX INNOVATIVE SDN BHD	Cash	ZND174548292873,CND174548292873001	No	Driver Issue	Express	Pending Responsible Staff Details	2380.40	200.00	23-5-2025 05:19:52 PM	6-7-2025 11:28:56 AM	6-6-2025 05:19:52 PM	4-7-2025 11:20:07 AM		Audit Trail	Download Incident Report	Download Claim Form

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