1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/07/V1/009875	Claim	Damage	Syahril nizam Bin Suhaimi	Credit Account	V175030747871				Info Incomplete	70.00		8-7-2025 09:39:14 AM	17-7-2025 02:13:59 PM	22-7-2025 09:39:14 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009874	Claim	Damage	TIU WE HUAT	Credit Account	V175150936988				Rejected	200.00		7-7-2025 04:14:46 PM		21-7-2025 04:14:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009873	Claim	Damage FreshBox	EASY REWARDS RESOURCES	Credit Account	V175151598833	No	Driver Issue	FreshBox	Pending Responsible Staff and Payment Details	200.00	200.00	7-7-2025 03:01:36 PM	28-8-2025 07:51:19 AM	21-7-2025 03:01:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009872	Claim	Lost	mmatrix	Credit Account	V175027386120	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2200.00	200.00	7-7-2025 02:54:07 PM	12-7-2025 11:53:51 AM	21-7-2025 02:54:07 PM	10-7-2025 11:53:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009871	Claim	Damage	HJ EXPRESS	Credit Account	V175031451883				Rejected	2996.00		7-7-2025 10:52:51 AM		21-7-2025 10:52:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009870	Claim	Damage	HS FURNITURE	Cash	V175031000890				Rejected	30.00		5-7-2025 02:47:02 PM		19-7-2025 02:47:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009869	Claim	Delay Delivery Premium Parcel	JVT EXPRESS ENTERPRISE	Credit Account	V175150825749	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	100.00	100.00	5-7-2025 02:33:20 PM	7-8-2025 09:39:17 AM	19-7-2025 02:33:20 PM	5-8-2025 09:35:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009868	Claim	Damage	Alias Yusoff	Credit Account	V175030890812	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	200.00	5-7-2025 02:23:09 PM		19-7-2025 02:23:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009867	Claim	Short Piece	QM LIVE EMPIRE	Cash	V175029853828	No	Force Majeure	Express	Pending Responsible Staff Details	49.90	49.90	5-7-2025 11:40:21 AM	24-7-2025 03:01:49 PM	19-7-2025 11:40:21 AM	22-7-2025 03:00:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009866	Claim	Lost	Crystal Ching Ming Yee	Credit Account	CNMYL000601219				Rejected	31.00		4-7-2025 05:47:46 PM		18-7-2025 05:47:46 PM			Audit Trail	Download Incident Report	Download Claim Form

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