1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/07/V1/009845	Claim	Lost	MMATRIX	Credit Account	CND174860331052001	No	LineHaul Connectivity Issue	Express	Rejected	750.00		1-7-2025 05:16:29 PM		15-7-2025 05:16:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009844	Claim	Lost	MMATRIX	Credit Account	CND174860331052003	No	LineHaul Connectivity Issue	Express	Rejected	1500.00		1-7-2025 05:13:12 PM		15-7-2025 05:13:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009843	Claim	Damage	MR. TAN ENG HIN (EARTHCARE)	Credit Account	V175029411660				Rejected	2100.00		1-7-2025 11:54:39 AM		15-7-2025 11:54:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009842	Claim	Damage	Yangwms	Prepaid Account	V175030869887	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	700.00	200.00	1-7-2025 11:48:08 AM	20-7-2025 04:02:08 PM	15-7-2025 11:48:08 AM	18-7-2025 04:01:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009841	Claim	Lost	Nur Athirah	Cash	V175029130448				Rejected	70.00		1-7-2025 09:25:42 AM		15-7-2025 09:25:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V2/009834	Appeal	Damage	Zul Fadhli	Credit Account	V175028475540	No	Force Majeure	Express	Completed	181.99	100.00	28-6-2025 06:16:56 PM		12-7-2025 06:16:56 PM	29-8-2025 10:36:22 AM	29-8-2025 10:37:07 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V2/009827	Appeal	Lost	ORGANIC FIELDS SDN BHD	Credit Account	ZND173219908617	No	Driver Issue	Express	Completed	200.00	200.00	25-6-2025 05:23:39 PM		9-7-2025 05:23:39 PM	1-8-2025 02:24:58 AM	1-8-2025 02:25:16 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V2/009820	Appeal	Damage	MOHD NAZRI BIN HASAN	Credit Account	V175027431158	No	Force Majeure	Express	Completed	200.00	200.00	23-6-2025 05:49:55 PM		7-7-2025 05:49:55 PM	3-9-2025 05:25:53 AM	3-9-2025 05:26:15 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V2/009798	Appeal	Damage	KOK YAN SHAO	Credit Account	V174903878322	Yes	Force Majeure	Express	Completed	3399.00	3399.00	20-6-2025 11:11:31 AM		4-7-2025 11:11:31 AM	7-4-2026 04:06:46 AM	7-4-2026 04:07:10 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/06/V2/009792	Appeal	Damage	Wan Faridah Binti Wan Latip	Credit Account	V174956072579	No	Force Majeure	Express	Completed	200.00	200.00	19-6-2025 07:12:17 PM		3-7-2025 07:12:17 PM	3-9-2025 05:34:04 AM	3-9-2025 05:34:28 PM	Audit Trail	Download Incident Report	Download Claim Form

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