1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/07/V1/009905	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND174806668082	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	699.00	200.00	14-7-2025 12:47:31 PM	14-9-2025 09:44:59 AM	28-7-2025 12:47:31 PM	12-9-2025 09:44:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009904	Claim	Lost	Tan Sze Hua	Credit Account	CNMYL000395630				Rejected	0.00		14-7-2025 11:01:19 AM		28-7-2025 11:01:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009903	Claim	Damage	Nur fatihah binti adzhar	Cash	V175188127136	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	0.00	455.50	13-7-2025 03:57:58 PM		27-7-2025 03:57:58 PM	13-10-2025 09:45:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009902	Claim	Delay Delivery Premium Parcel	MOHD GHAZALI BIN IBRAHIM	Credit Account	V175152131657				Rejected	100.00		12-7-2025 05:28:08 PM		26-7-2025 05:28:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009901	Claim	Delay Delivery Premium Parcel	SALWANI BINTI ABDULLAH	Credit Account	V175151606989				Rejected	80.00		12-7-2025 01:23:03 PM		26-7-2025 01:23:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009900	Claim	Damage	AIK HOE HOME CENTRE SDN BHD	Credit Account	V175188066718				Rejected	500.00		12-7-2025 01:05:26 PM		26-7-2025 01:05:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009899	Claim	Damage	siti fadhilah binti jafri	Credit Account	V175207168089001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	200.00	200.00	12-7-2025 06:30:53 AM	31-8-2025 01:18:20 PM	26-7-2025 06:30:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009898	Claim	Damage	fiera	Credit Account	V175150792058	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	200.00	12-7-2025 06:24:39 AM		26-7-2025 06:24:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009897	Claim	Damage	Siti Noorizan bt abdul	Credit Account	V175188451989	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	200.00	12-7-2025 06:16:30 AM		26-7-2025 06:16:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009896	Claim	Delay Delivery Premium Parcel	SIX BEES EXPRESS	Credit Account	V175188621474	No	Logistic IT System Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	11-7-2025 04:29:22 PM	2-8-2025 10:38:29 AM	25-7-2025 04:29:22 PM	31-7-2025 10:38:08 AM		Audit Trail	Download Incident Report	Download Claim Form

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