1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/07/V1/009895	Claim	Damage	CHIN MAN JUN	Credit Account	V175188193155	No	Driver Issue	Premium	Pending Responsible Staff Details	100.00	100.00	11-7-2025 02:14:57 PM	14-9-2025 10:55:35 AM	25-7-2025 02:14:57 PM	12-9-2025 10:53:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009894	Claim	Damage	RAFIDAH BINTI ARIFIN	Cash	V175188124494				Rejected	68.00		11-7-2025 12:53:05 PM		25-7-2025 12:53:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009893	Claim	Damage	Opticzone Sdn Bhd	Credit Account	V175151993744				Rejected	648.00		11-7-2025 12:26:28 PM		25-7-2025 12:26:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009892	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	V175031733675002	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	10-7-2025 06:53:39 PM	12-1-2026 11:21:22 AM	24-7-2025 06:53:39 PM	10-1-2026 11:18:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009891	Claim	Damage	JENNY CHUA	Credit Account	V175150959369				Rejected	0.00		10-7-2025 06:51:42 PM		24-7-2025 06:51:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009890	Claim	Lost	NOR SHAFEZA BT OSMAN	Credit Account	V175031299881	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	200.00	10-7-2025 05:44:37 PM		24-7-2025 05:44:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009889	Claim	Damage	ynl seafood	Credit Account	V175152026977	No	Logistic IT System Issue	FreshBox	Pending Responsible Staff Details	300.00	200.00	10-7-2025 03:23:35 PM	26-7-2025 11:59:22 AM	24-7-2025 03:23:35 PM	24-7-2025 11:59:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009888	Claim	Damage	SALLY STAR WORLD ENTERPRISE	Credit Account	V175151384641	No	Force Majeure	Express	Pending Responsible Staff Details	213.00	200.00	10-7-2025 01:10:50 PM	30-8-2025 11:18:40 AM	24-7-2025 01:10:50 PM	28-8-2025 11:16:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009887	Claim	Damage	Christine Tan	Credit Account	V174956162478				Rejected	200.00		10-7-2025 10:49:18 AM		24-7-2025 10:49:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/07/V1/009886	Claim	Damage	CHEW JIANN FA	Credit Account	V175152177020				Info Incomplete	110.00		9-7-2025 11:16:56 PM	17-7-2025 04:29:31 PM	23-7-2025 11:16:56 PM			Audit Trail	Download Incident Report	Download Claim Form

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