1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/09/V1/010298	Claim	Delay Delivery Premium Parcel	LAZIZ GLOBAL SDN BHD	Credit Account	V175688326961001	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	100.02	100.02	8-9-2025 12:22:28 PM	11-10-2025 03:39:50 PM	22-9-2025 12:22:28 PM	9-10-2025 03:39:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010297	Claim	Damage	AIK HOE	Credit Account	V175645893703001				Info Incomplete	185.00		7-9-2025 10:42:38 AM	26-9-2025 01:11:21 PM	21-9-2025 10:42:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010296	Claim	Delay Delivery Premium Parcel	MUHAMMAD ASYRAF BIN MOHD ROSLI	Credit Account	V175688338780001				Rejected	100.00		6-9-2025 09:42:44 PM		20-9-2025 09:42:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010295	Claim	Damage	hedzlina azhraa	Credit Account	V175678721967001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	6-9-2025 08:16:16 PM	6-11-2025 04:44:50 PM	20-9-2025 08:16:16 PM	4-11-2025 04:44:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010294	Claim	Damage	Mama Sayang	Credit Account	V175646062092001	No	Force Majeure	Express	Pending by Operation	200.00		6-9-2025 07:34:47 PM	26-9-2025 11:53:06 AM	20-9-2025 07:34:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010293	Claim	Damage	FITRI	Credit Account	V175688346938001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	6-9-2025 07:19:50 PM	6-11-2025 12:01:20 PM	20-9-2025 07:19:50 PM	4-11-2025 12:00:51 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010292	Claim	Damage	Asyraf Tajuddin	Credit Account	V175688237977001	No	Force Majeure	Express	Pending by Operation	200.00		6-9-2025 07:12:08 PM	26-9-2025 11:34:25 AM	20-9-2025 07:12:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010291	Claim	Damage	Amril Haq	Credit Account	V175680240234001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	6-9-2025 05:39:41 PM	11-10-2025 02:59:18 PM	20-9-2025 05:39:41 PM	9-10-2025 02:51:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010290	Claim	Damage	HJ EXPRESS	Credit Account	V175680110414001				Rejected	390.00		5-9-2025 08:21:36 PM		19-9-2025 08:21:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010289	Claim	Missing Content	ANYS BOUTIQUE ENTERPRISE	Cash	V175577087089001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	122.60		5-9-2025 05:50:27 PM	26-9-2025 11:14:58 AM	19-9-2025 05:50:27 PM			Audit Trail	Download Incident Report	Download Claim Form

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