1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/09/V1/010343	Claim	Damage	SAMYARIS MARKETING SDN BHD	Credit Account	V175809202624001	No	Force Majeure	Express	Pending Responsible Staff Details	2299.00	200.00	22-9-2025 01:29:07 PM	11-10-2025 03:10:49 PM	6-10-2025 01:29:07 PM	9-10-2025 03:05:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010342	Claim	Delay Delivery Premium Parcel	daniel ong	Cash	V175809725956001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	17.50	17.50	22-9-2025 12:35:05 PM	12-10-2025 02:57:20 PM	6-10-2025 12:35:05 PM	10-10-2025 02:56:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010341	Claim	Damage	Siti Noor Aida Che Azami	Credit Account	V175768311559001	No	Force Majeure	Express	Pending by Operation	200.00		22-9-2025 08:41:02 AM	2-10-2025 10:45:55 AM	6-10-2025 08:41:02 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010340	Claim	Damage	Siti Hajar Mokhtar,	Credit Account	V175768313287001	No	Force Majeure	Express	Pending Verification by IO	200.00		22-9-2025 08:31:37 AM	12-10-2025 02:01:00 PM	6-10-2025 08:31:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010339	Claim	Damage	NORAMIRA binti sakeri	Prepaid Account	V175697796373001				Rejected	107.00		22-9-2025 07:08:21 AM		6-10-2025 07:08:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010338	Claim	Damage	Mohtar Bin Suliaman Kordi	Credit Account	V175768374202001	No	Force Majeure	Express	Pending by Operation	200.00		21-9-2025 02:09:38 PM	2-10-2025 10:31:31 AM	5-10-2025 02:09:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010337	Claim	Damage	NICO YAP	Prepaid Account	V175768308634001	No	Driver Issue	Premium	Rejected	200.00		20-9-2025 10:06:55 AM		4-10-2025 10:06:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010336	Claim	Damage	ORDER TRADING SDN BHD	Credit Account	V175697691784001				Rejected	615.00		19-9-2025 05:35:21 PM		3-10-2025 05:35:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010335	Claim	Damage	PACKNPOST2U SDN BHD	Credit Account	900900848400				Rejected	61.60		19-9-2025 03:58:06 PM		3-10-2025 03:58:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010334	Claim	Damage	WONG JING XIANG	Prepaid Account	V175768316752002				Rejected	800.00		19-9-2025 11:58:58 AM		3-10-2025 11:58:58 AM			Audit Trail	Download Incident Report	Download Claim Form

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