1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/09/V1/010308	Claim	Damage	Caren Lee	Credit Account	V175697494668001	No	Force Majeure	Express	Pending Responsible Staff Details	72.00	72.00	10-9-2025 08:29:43 PM	11-10-2025 03:15:41 PM	24-9-2025 08:29:43 PM	9-10-2025 03:13:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010307	Claim	Damage	Flambae Enterprise	Credit Account	V175697781607001				Info Incomplete	1500.00		10-9-2025 06:07:26 PM	26-9-2025 04:31:24 PM	24-9-2025 06:07:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010306	Claim	Damage	CM WAN	Credit Account	V175697682546001	No	Force Majeure	Express	Pending Responsible Staff Details	485.55	200.00	10-9-2025 04:23:04 PM	11-10-2025 03:50:36 PM	24-9-2025 04:23:04 PM	9-10-2025 03:45:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010305	Claim	Damage	MAGEN RAO	Credit Account	V175697837557001	No	Force Majeure	Express	Pending by Operation	89.00		10-9-2025 02:56:05 PM	26-9-2025 04:22:24 PM	24-9-2025 02:56:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010304	Claim	Lost	Karen Ang	Cash	V175516177406001				Rejected	564.40		10-9-2025 12:01:43 AM		24-9-2025 12:01:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010303	Claim	Damage	WINNIE CHAN	Prepaid Account	V175697626373001				Rejected	88.00		9-9-2025 03:52:52 PM		23-9-2025 03:52:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010302	Claim	Damage	LAIS ONLINE STORE (M) SDN BHD	Credit Account	V175697534913001				Info Incomplete	27.90		9-9-2025 03:25:23 PM	26-9-2025 03:37:46 PM	23-9-2025 03:25:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010301	Claim	Damage	LEE KON MING	Prepaid Account	V175697628766001				Rejected	50.00		9-9-2025 02:28:31 PM		23-9-2025 02:28:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010300	Claim	Damage	ANNIE LEONG	Prepaid Account	V175697626557001				Rejected	88.00		9-9-2025 01:22:12 PM		23-9-2025 01:22:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010299	Claim	Damage FreshBox	Nyior	Credit Account	V175697552764001				Rejected	100.00		8-9-2025 02:35:19 PM		22-9-2025 02:35:19 PM			Audit Trail	Download Incident Report	Download Claim Form

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