1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/09/V1/010318	Claim	Short Piece	TWINS DIGITAL DENTAL LAB	Prepaid Account	V175516152014001				Rejected	20.15		12-9-2025 10:51:23 AM		26-9-2025 10:51:23 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010317	Claim	Damage	AHMAD KAMAL	Cash	V175576175039001				Rejected	380.00		11-9-2025 03:35:13 PM		25-9-2025 03:35:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010316	Claim	Damage	Siti aishah binti ariffin	Credit Account	V175697700530001	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	286.99	200.00	11-9-2025 03:18:37 PM	9-10-2025 08:52:53 AM	25-9-2025 03:18:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010315	Claim	Lost	WAYNE TAN	Prepaid Account	V175697475322001				Rejected	110.00		11-9-2025 03:15:41 PM		25-9-2025 03:15:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010314	Claim	Damage	PERABOT SUNGAI RAMBAI SDN BHD	Credit Account	V175697894482001	No	Force Majeure	Express	Pending by Operation	879.55		11-9-2025 02:55:48 PM	2-10-2025 08:00:58 AM	25-9-2025 02:55:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010313	Claim	Damage	Siti aishah binti ariffin	Credit Account	V175680202553001	No	Force Majeure	Express	Pending Responsible Staff Details	270.09	200.00	11-9-2025 12:32:19 PM	9-10-2025 10:09:41 AM	25-9-2025 12:32:19 PM	7-10-2025 10:04:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010312	Claim	Missing Content	William	Prepaid Account	V175697656950001	No	Driver Issue	Express	Pending by Operation	705.00		11-9-2025 12:21:21 PM	27-9-2025 11:28:28 AM	25-9-2025 12:21:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010311	Claim	Delay Delivery Premium Parcel	MIN	Credit Account	V175697877577001				Rejected	19.08		11-9-2025 11:54:06 AM		25-9-2025 11:54:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010310	Claim	Damage FreshBox	Chua Mei Lik	Credit Account	V175688182185001				Rejected	20.00		10-9-2025 09:32:58 PM		24-9-2025 09:32:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/09/V1/010309	Claim	Damage	ELHADJ MAMADOU BARRY	Credit Account	V175637297700001	No	Force Majeure	Express	Pending Responsible Staff Details	125.00	125.00	10-9-2025 09:10:17 PM	23-11-2025 02:43:55 PM	24-9-2025 09:10:17 PM	21-11-2025 02:43:39 AM		Audit Trail	Download Incident Report	Download Claim Form

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