1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/11/V1/010670	Claim	Damage FreshBox	FATIMAH ADILA CHE AWANG	Cash	V176302398289001				Rejected	200.00		20-11-2025 11:30:58 AM		4-12-2025 11:30:58 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010669	Claim	Damage FreshBox	CANDY	Cash	V176302349670001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	20-11-2025 11:22:55 AM	6-12-2025 10:12:49 AM	4-12-2025 11:22:55 AM	4-12-2025 10:09:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010668	Claim	Damage FreshBox	BOI	Cash	V176302382790001				Rejected	200.00		20-11-2025 11:18:56 AM		4-12-2025 11:18:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010667	Claim	Damage FreshBox	333 BOI	Cash	V176302381557001				Rejected	200.00		20-11-2025 11:16:25 AM		4-12-2025 11:16:25 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010666	Claim	Damage FreshBox	ORIGINAL KELAH HUNTER	Cash	V176302332405001				Rejected	200.00		20-11-2025 11:13:39 AM		4-12-2025 11:13:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010665	Claim	Damage	Chew Wai Kuen	Credit Account	V176302299685001				Rejected	50.00		20-11-2025 11:00:05 AM		4-12-2025 11:00:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010664	Claim	Damage FreshBox	sky fortune logistics	Credit Account	V176302307472001	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	130.00	130.00	20-11-2025 10:38:44 AM	6-12-2025 12:01:24 PM	4-12-2025 10:38:44 AM	4-12-2025 12:01:05 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010663	Claim	Damage FreshBox	333 WAN NOR ERNISA BINTI WAN NAWANG	Cash	V176302326893001	No	LineHaul Connectivity Issue	Premium	Info Incomplete	200.00		20-11-2025 10:38:13 AM		4-12-2025 10:38:13 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010662	Claim	Damage FreshBox	Sky Fortune Logistics	Credit Account	V176302304860001	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	20-11-2025 10:35:01 AM	6-12-2025 12:13:07 PM	4-12-2025 10:35:01 AM	4-12-2025 12:10:24 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010661	Claim	Lost	EDDIE PEE ZHENG YOW	Credit Account	V175887888963001	No	Logistic IT System Issue	Express	Pending by Operation	59.26		20-11-2025 10:01:50 AM	23-11-2025 12:41:30 PM	4-12-2025 10:01:50 AM			Audit Trail	Download Incident Report	Download Claim Form

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