1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/11/V1/010690	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	V176217929820001	Yes	Force Majeure	Express	Pending by Operation	2000.00		20-11-2025 04:37:27 PM	29-11-2025 12:27:03 PM	4-12-2025 04:37:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010689	Claim	Delay Delivery Premium Parcel	ASWARDI	Credit Account	V176302348758001				Rejected	200.00		20-11-2025 02:07:54 PM		4-12-2025 02:07:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010688	Claim	Delay Delivery Premium Parcel	Felia	Credit Account	V176302315255001	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	41.40	41.40	20-11-2025 01:34:35 PM	6-12-2025 11:05:28 AM	4-12-2025 01:34:35 PM	4-12-2025 11:02:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010687	Claim	Damage	HUSNINA	Credit Account	V176243969234001	No	Force Majeure	Express	Pending by Operation	0.00		20-11-2025 12:26:43 PM	26-11-2025 01:34:45 PM	4-12-2025 12:26:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010686	Claim	Damage FreshBox	YUKIMURA KOI CENTRE	Cash	V176302432891001				Info Incomplete	200.00		20-11-2025 11:54:53 AM	27-11-2025 10:49:49 AM	4-12-2025 11:54:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010685	Claim	Damage FreshBox	YUKIMURA KOI CENTRE	Cash	V176302432594001				Rejected	200.00		20-11-2025 11:53:45 AM		4-12-2025 11:53:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010684	Claim	Damage FreshBox	YUKIMURA KOI CENTRE	Cash	V176302432167001				Info Incomplete	200.00		20-11-2025 11:52:26 AM	27-11-2025 11:06:18 AM	4-12-2025 11:52:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010683	Claim	Damage FreshBox	YUKIMURA KOI CENTRE	Cash	V176302432037001				Info Incomplete	200.00		20-11-2025 11:51:03 AM	27-11-2025 11:09:44 AM	4-12-2025 11:51:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010682	Claim	Damage FreshBox	YUKIMURA KOI CENTRE	Cash	V176302431634001				Info Incomplete	200.00		20-11-2025 11:49:54 AM	27-11-2025 11:13:36 AM	4-12-2025 11:49:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010681	Claim	Damage FreshBox	YUKIMURA KOI CENTRE	Cash	V176302431252001				Info Incomplete	200.00		20-11-2025 11:48:34 AM	27-11-2025 11:16:37 AM	4-12-2025 11:48:34 AM			Audit Trail	Download Incident Report	Download Claim Form

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