1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/11/V1/010708	Claim	Damage	LAU SONG SENG	Credit Account	V176302565209001				Rejected	0.00		24-11-2025 09:03:13 PM		8-12-2025 09:03:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010707	Claim	Damage	LAU SONG SENG	Credit Account	V176302106730001	No	Force Majeure	Express	Pending by Operation	140.90		24-11-2025 08:58:23 PM	29-11-2025 02:27:20 PM	8-12-2025 08:58:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010706	Claim	Damage	LAU SONG SENG	Credit Account	V176302555620001				Rejected	0.00		24-11-2025 08:43:59 PM		8-12-2025 08:43:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010705	Claim	Missing Content	MWM HOLDINGS SDN BHD	Credit Account	V176218256390001				Rejected	189.00		24-11-2025 07:09:07 PM		8-12-2025 07:09:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010704	Claim	Damage	LIM BOON HAN	Credit Account	V176302257456001V176302257180001				Rejected	2230.00		24-11-2025 04:14:20 PM		8-12-2025 04:14:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010703	Claim	Short Piece	INSTYLE SOFA SDN BHD	Cash	V176302353554001				Rejected	300.00		24-11-2025 12:24:37 PM		8-12-2025 12:24:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010702	Claim	Lost	HJ EXPRESS	Credit Account	V176301984063001	No	Force Majeure	Express	Pending Responsible Staff Details	783.00	200.00	23-11-2025 08:45:35 PM	20-12-2025 03:30:52 PM	7-12-2025 08:45:35 PM	18-12-2025 03:07:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010701	Claim	Delay Delivery Premium Parcel	ND SOLUTIONS STUDIO	Cash	V176302864401001	No	Driver Issue	Premium	Pending Responsible Staff Details	200.00	100.00	23-11-2025 05:34:14 PM	5-4-2026 12:18:53 PM	7-12-2025 05:34:14 PM	3-4-2026 12:10:08 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010700	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	V176302799413001				Rejected	100.00		23-11-2025 05:32:44 PM		7-12-2025 05:32:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010699	Claim	Delay Delivery Premium Parcel	KONG HE XI	Prepaid Account	V1763023554933001				Info Incomplete	200.00		23-11-2025 03:48:55 PM	27-11-2025 10:16:02 AM	7-12-2025 03:48:55 PM			Audit Trail	Download Incident Report	Download Claim Form

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