1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/11/V1/010660	Claim	Damage	EDDIE PEE ZHENG YOW	Credit Account	V175818478607001	No	Force Majeure	Express	Pending by Operation	130.85		20-11-2025 09:57:28 AM	23-11-2025 12:16:41 PM	4-12-2025 09:57:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010659	Claim	Damage	HJ EXPRESS	Credit Account	V176302129791001				Rejected	200.00		19-11-2025 08:44:55 PM		3-12-2025 08:44:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010658	Claim	Damage	HJ EXPRESS	Credit Account	V176302130902001				Rejected	600.00		19-11-2025 08:43:16 PM		3-12-2025 08:43:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010657	Claim	Damage	PENI GROUP SDN BHD	Credit Account	V176295540672001	No	Force Majeure	Express	Pending by Operation	23.90		19-11-2025 04:34:24 PM	23-11-2025 10:15:03 AM	3-12-2025 04:34:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010656	Claim	Delay Delivery Premium Parcel	AMIN	Prepaid Account	V176302437902001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff and Payment Details	100.00	100.00	19-11-2025 02:27:07 PM	29-11-2025 09:50:25 AM	3-12-2025 02:27:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010655	Claim	Lost	STARPOST (M) SDN BHD	Cash	V175999111065001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	19-11-2025 12:06:02 PM	29-11-2025 04:48:43 PM	3-12-2025 12:06:02 PM	27-11-2025 04:44:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010654	Claim	Lost	Gary Chai	Credit Account	V176163600965001				Rejected	188.00		19-11-2025 10:58:06 AM		3-12-2025 10:58:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010653	Claim	Delay Delivery Premium Parcel	Sky Fortune Logistics	Credit Account	V176302385487001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	81.00	81.00	19-11-2025 10:23:22 AM	29-11-2025 04:36:01 PM	3-12-2025 10:23:22 AM	27-11-2025 04:35:22 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010652	Claim	Damage	PK FURNITURE SYSTEM SDN BHD	Credit Account	V176244601003001	Yes	Force Majeure	Express	Pending by Claim Dept	302.95		19-11-2025 10:09:19 AM	28-12-2025 10:16:10 AM	3-12-2025 10:09:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/11/V1/010651	Claim	Damage	MR WEE	Cash	V176302231258001	No	Force Majeure	FreshBox	Pending Responsible Staff Details	600.00	200.00	19-11-2025 12:15:43 AM	6-12-2025 12:24:00 PM	3-12-2025 12:15:43 AM	4-12-2025 12:23:41 PM		Audit Trail	Download Incident Report	Download Claim Form

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