1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010973	Claim	Damage	GTGR Enterprise	Credit Account	V176581605573001	No	Force Majeure	Express	Pending Responsible Staff Details	110.00	110.00	27-12-2025 02:18:32 PM	13-5-2026 03:28:44 PM	10-1-2026 02:18:32 PM	11-5-2026 03:21:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010972	Claim	Delay Delivery Premium Parcel	Teoh Soon Keat	Cash	V176581133588001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	27-12-2025 01:40:53 PM	16-1-2026 10:10:00 AM	10-1-2026 01:40:53 PM	14-1-2026 10:09:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010971	Claim	Damage	TAN CHUAN TZE ( TANRADIO.COM ELECTRICAL )	Credit Account	V176581459152001	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	180.00	180.00	27-12-2025 01:23:26 PM		10-1-2026 01:23:26 PM	23-4-2026 11:48:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010970	Claim	Lost	Xinjing Kee	Credit Account	V176576669405001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	259.00		27-12-2025 11:24:30 AM	31-12-2025 02:08:45 PM	10-1-2026 11:24:30 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010969	Claim	Lost	Benedik Awang	Cash	V176580953996001				Rejected	0.00		27-12-2025 08:20:54 AM		10-1-2026 08:20:54 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010968	Claim	Delay Delivery Premium Parcel	LIM SIEW FANG	Cash	V176408056045001				Rejected	100.00		26-12-2025 10:35:05 PM		9-1-2026 10:35:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010967	Claim	Damage	GTGR Enterprise	Credit Account	V176581550286001	No	Force Majeure	Express	Pending Responsible Staff Details	0.00	200.00	26-12-2025 05:12:20 PM	12-1-2026 02:43:38 PM	9-1-2026 05:12:20 PM	10-1-2026 02:38:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010966	Claim	Damage	Mb Torch Grilled (Prepaid)	Prepaid Account	V176408416887001	No	Force Majeure	FreshBox	Pending Responsible Staff Details	200.00	200.00	26-12-2025 04:41:44 PM	12-1-2026 03:55:57 PM	9-1-2026 04:41:44 PM	10-1-2026 03:50:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010965	Claim	Damage	Mb Torch Grilled (Prepaid)	Prepaid Account	V176408417167001	No	Force Majeure	FreshBox	Pending Responsible Staff Details	200.00	200.00	26-12-2025 04:39:37 PM	12-1-2026 04:03:07 PM	9-1-2026 04:39:37 PM	10-1-2026 03:57:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010964	Claim	Damage	Alvin Cheong	Credit Account	V176580713262001	No	Force Majeure	Express	Pending by Operation	200.00		26-12-2025 12:47:57 PM	31-12-2025 01:28:25 PM	9-1-2026 12:47:57 PM			Audit Trail	Download Incident Report	Download Claim Form

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