1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010944	Claim	Lost	DS Radly	Credit Account	10270362712	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	17.35	17.35	23-12-2025 09:25:56 AM	6-2-2026 09:33:19 AM	6-1-2026 09:25:56 AM	4-2-2026 09:26:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010943	Claim	Lost	aina	Credit Account	10269714825	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	153.24	153.24	23-12-2025 09:23:15 AM	5-2-2026 04:18:46 PM	6-1-2026 09:23:15 AM	3-2-2026 04:18:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010942	Claim	Lost	May Chong	Credit Account	10269795616	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	57.83	57.83	23-12-2025 09:16:32 AM	5-2-2026 03:21:23 PM	6-1-2026 09:16:32 AM	3-2-2026 03:16:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010941	Claim	Damage	CHIMO LIFE SDN BHD	Credit Account	V176580670749001				Rejected	193.00		22-12-2025 11:04:46 PM		5-1-2026 11:04:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010940	Claim	Lost	HJ EXPRESS	Credit Account	V176409039443001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	360.00	200.00	22-12-2025 08:41:02 PM	12-4-2026 04:17:12 PM	5-1-2026 08:41:02 PM	10-4-2026 03:56:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010939	Claim	Damage	HIGH FIVE CHANNELSHD BHD	Cash	V176551251403001	No	Force Majeure	Express	Pending Responsible Staff Details	299.00	200.00	22-12-2025 05:43:17 PM	11-1-2026 11:32:54 AM	5-1-2026 05:43:17 PM	9-1-2026 11:30:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010938	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	V176580528668001				Rejected	188.00		22-12-2025 05:36:25 PM		5-1-2026 05:36:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010937	Claim	Delay Delivery Premium Parcel	CG MASMEE	Cash	V176580783029001	No	Logistic IT System Issue	Premium	Rejected	50.00		22-12-2025 04:35:30 PM		5-1-2026 04:35:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010936	Claim	Damage	CHOP HOCK LEONG S/B	Credit Account	V176580693809001	Yes	Force Majeure	Express	Pending by Operation	2399.00		22-12-2025 04:30:07 PM	31-12-2025 08:44:05 AM	5-1-2026 04:30:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010935	Claim	Damage	Lim Pue Huan (Kate)	Credit Account	V176580769825001	No	Force Majeure	Express	Pending by Operation	1095.00		22-12-2025 03:44:23 PM	25-12-2025 02:04:33 PM	5-1-2026 03:44:23 PM			Audit Trail	Download Incident Report	Download Claim Form

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