1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2025/12/V1/010983	Claim	Lost	POON WAI SENG	Cash	V176409410723001				Rejected	449.00		29-12-2025 12:06:01 PM		12-1-2026 12:06:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010982	Claim	Damage FreshBox	TOKKU FOOD MFG	Cash	V176581917690001	No	LineHaul Connectivity Issue	FreshBox	Pending by Operation	370.00		29-12-2025 11:03:06 AM	1-1-2026 10:31:30 AM	12-1-2026 11:03:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010981	Claim	Damage FreshBox	TOKKU FOOD MFG	Cash	V176581917423001	No	LineHaul Connectivity Issue	FreshBox	Pending by Operation	370.00		29-12-2025 10:59:21 AM	1-1-2026 10:21:37 AM	12-1-2026 10:59:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010980	Claim	Damage	REDZUAN MANAN	Cash	V176581908360001				Rejected	402.06		29-12-2025 10:21:06 AM		12-1-2026 10:21:06 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010979	Claim	Damage	ALUSTIL SDN BHD	Prepaid Account	V176581302731001	Yes	Force Majeure	Express	Pending by Claim Dept	334.38		29-12-2025 10:12:37 AM	25-2-2026 10:39:17 AM	12-1-2026 10:12:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010978	Claim	Missing Content	AYE AYE KHAING	Credit Account	V176407511729001			Express	Rejected	200.00		28-12-2025 07:28:10 PM		11-1-2026 07:28:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010977	Claim	Delay Delivery Premium Parcel	Pheddnie	Prepaid Account	V176581720900001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	28-12-2025 12:05:00 PM	16-1-2026 09:43:26 AM	11-1-2026 12:05:00 PM	14-1-2026 09:38:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010976	Claim	Damage	KLM CITY AUTO TYRES SDN BHD	Cash	V176581371928003				Info Incomplete	400.00		27-12-2025 06:14:40 PM	31-12-2025 04:19:16 PM	10-1-2026 06:14:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010975	Claim	Damage	KLM CITY AUTO TYRES SDN BHD	Cash	V176581371928001	No	Force Majeure	Express	Pending Responsible Staff Details	400.00	200.00	27-12-2025 06:00:23 PM	21-2-2026 04:45:22 PM	10-1-2026 06:00:23 PM	19-2-2026 04:43:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2025/12/V1/010974	Claim	Damage	MICHELLE LEE SU YIN	Cash	ZND1763545301296				Rejected	0.00		27-12-2025 04:00:40 PM		10-1-2026 04:00:40 PM			Audit Trail	Download Incident Report	Download Claim Form

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