1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011284	Claim	Lost	HJ EXPRESS	Credit Account	V176796357144001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	344.00	200.00	20-1-2026 09:00:59 PM	11-3-2026 05:10:46 PM	3-2-2026 09:00:59 PM	9-3-2026 04:52:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011283	Claim	Damage	Yan Aung Phyo	Credit Account	V176582555693001				Rejected	200.00		20-1-2026 06:43:25 PM		3-2-2026 06:43:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011282	Claim	Delay Delivery Premium Parcel	KANG & KANG ADVOCATES & SOLICTORS	Credit Account	V176819652690001				Rejected	100.00		20-1-2026 06:35:53 PM		3-2-2026 06:35:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011281	Claim	Damage	Green Home Gallery	Credit Account	V176819222886001				Rejected	340.00		20-1-2026 06:35:07 PM		3-2-2026 06:35:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011280	Claim	Lost	Joanne Chua	Credit Account	10270937773	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	116.35	116.35	20-1-2026 06:32:32 PM	5-3-2026 05:51:53 PM	3-2-2026 06:32:32 PM	3-3-2026 05:51:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011279	Claim	Lost	TND Express	Credit Account	V176408585095001	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	200.00	200.00	20-1-2026 06:01:57 PM		3-2-2026 06:01:57 PM	4-6-2026 10:07:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011278	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176407825901001				Rejected	1999.00		20-1-2026 05:53:54 PM		3-2-2026 05:53:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011277	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176113002221001				Rejected	1999.00		20-1-2026 05:43:49 PM		3-2-2026 05:43:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011276	Claim	Damage	TAN POH CHEN	Credit Account	V176373375097002				Rejected	62.20		20-1-2026 05:40:29 PM		3-2-2026 05:40:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011275	Claim	Damage	TAN POH CHEN	Credit Account	V176373375097001				Rejected	62.20		20-1-2026 05:38:45 PM		3-2-2026 05:38:45 PM			Audit Trail	Download Incident Report	Download Claim Form

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