1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011743	Claim	Delay Delivery Premium Parcel	EID SOFEA CLINIC TUMPAT	Credit Account	V177062512113001				Rejected	200.00		15-2-2026 11:39:43 AM		1-3-2026 11:39:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011742	Claim	Delay Delivery Premium Parcel	EID SOFEA CLINIC TUMPAT	Credit Account	V177062512106001				Rejected	200.00		15-2-2026 11:37:12 AM		1-3-2026 11:37:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011741	Claim	Damage FreshBox	CHUA TIONG LAM	Credit Account	V177062466942001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff and Payment Details	200.00		15-2-2026 11:33:19 AM	26-3-2026 07:49:36 AM	1-3-2026 11:33:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011740	Claim	Damage FreshBox	CHUA TIONG LAM	Credit Account	V177062534016001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 11:30:12 AM	27-3-2026 05:16:08 PM	1-3-2026 11:30:12 AM	25-3-2026 05:09:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011739	Claim	Delay Delivery Premium Parcel	ATH GROUP	Credit Account	V177062539455001				Rejected	100.00		15-2-2026 11:27:19 AM		1-3-2026 11:27:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011738	Claim	Damage	ML019	Credit Account	V177004924455001				Rejected	1328.00		14-2-2026 09:10:49 PM		28-2-2026 09:10:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011737	Claim	Damage	hj express	Credit Account	V177004248476001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	399.00	200.00	14-2-2026 05:51:38 PM	11-4-2026 03:55:48 PM	28-2-2026 05:51:38 PM	9-4-2026 03:14:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011736	Claim	Delay Delivery Premium Parcel	Eugene Lim	Cash	V177005016227001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	368.00		14-2-2026 02:56:17 PM	15-3-2026 09:43:41 AM	28-2-2026 02:56:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011735	Claim	Delay Delivery Premium Parcel	Eugene Lim	Cash	V177005020118001	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	368.00	100.00	14-2-2026 02:54:06 PM	26-3-2026 09:51:29 AM	28-2-2026 02:54:06 PM	24-3-2026 09:47:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011734	Claim	Delay Delivery Premium Parcel	NL FOOD PRODUCTS	Cash	V176961690984001				Rejected	287.00		14-2-2026 02:48:59 PM		28-2-2026 02:48:59 PM			Audit Trail	Download Incident Report	Download Claim Form

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