1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011763	Claim	Delay Delivery Premium Parcel	VINCY TAN	Credit Account	V177062488128001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	200.00		15-2-2026 01:02:28 PM	15-3-2026 11:23:20 PM	1-3-2026 01:02:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011762	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V177004322732001				Rejected	1040.00		15-2-2026 01:01:33 PM		1-3-2026 01:01:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011761	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V176961244910001				Rejected	799.00		15-2-2026 12:56:01 PM		1-3-2026 12:56:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011760	Claim	Delay Delivery Premium Parcel	TONY TENG	Credit Account	V177062504002001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	200.00		15-2-2026 12:53:12 PM	15-3-2026 07:01:02 PM	1-3-2026 12:53:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011759	Claim	Damage FreshBox	NAA	Credit Account	V177062509649001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:48:26 PM	27-3-2026 02:50:49 PM	1-3-2026 12:48:26 PM	25-3-2026 02:34:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011758	Claim	Damage FreshBox	NAA	Credit Account	V177062509632001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:44:39 PM	27-3-2026 03:05:59 PM	1-3-2026 12:44:39 PM	25-3-2026 03:03:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011757	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V177004390182001				Rejected	168.00		15-2-2026 12:41:44 PM		1-3-2026 12:41:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011756	Claim	Damage FreshBox	NAA	Credit Account	V177062509601001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:40:58 PM	27-3-2026 03:19:18 PM	1-3-2026 12:40:58 PM	25-3-2026 03:08:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011755	Claim	Damage FreshBox	NAA	Credit Account	V177062509625001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:38:24 PM	27-3-2026 03:44:52 PM	1-3-2026 12:38:24 PM	25-3-2026 03:38:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011754	Claim	Damage FreshBox	NAA	Credit Account	V177062509618001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:36:28 PM	27-3-2026 03:56:20 PM	1-3-2026 12:36:28 PM	25-3-2026 03:51:27 AM		Audit Trail	Download Incident Report	Download Claim Form

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