1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011753	Claim	Damage FreshBox	MS ACCESSORIES & PARTS	Credit Account	V177062494952001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:34:00 PM	27-3-2026 04:06:45 PM	1-3-2026 12:34:00 PM	25-3-2026 03:58:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011752	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V177004132034001				Rejected	286.00		15-2-2026 12:33:30 PM		1-3-2026 12:33:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011751	Claim	Damage FreshBox	MS ACCESSORIES & PARTS	Credit Account	V177062495041001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:31:18 PM	27-3-2026 04:18:53 PM	1-3-2026 12:31:18 PM	25-3-2026 04:11:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011750	Claim	Damage FreshBox	MHR LIVESTOCK	Credit Account	V177062543117001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:26:02 PM	27-3-2026 04:43:33 PM	1-3-2026 12:26:02 PM	25-3-2026 04:22:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011749	Claim	Damage FreshBox	MHR LIVESTOCK	Credit Account	V177062543124001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:23:05 PM	27-3-2026 04:50:09 PM	1-3-2026 12:23:05 PM	25-3-2026 04:47:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011748	Claim	Delay Delivery Premium Parcel	LEE CHONG KIAN	Credit Account	V177062510911001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	200.00		15-2-2026 12:14:40 PM	15-3-2026 11:19:40 AM	1-3-2026 12:14:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011747	Claim	Damage FreshBox	JAMSIR	Credit Account	V177062538458001	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	200.00	100.00	15-2-2026 12:04:46 PM	27-3-2026 04:57:47 PM	1-3-2026 12:04:46 PM	25-3-2026 04:55:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011746	Claim	Damage FreshBox	JAMSIR	Credit Account	V177062538595001				Info Incomplete	200.00		15-2-2026 12:02:39 PM	15-3-2026 11:01:55 AM	1-3-2026 12:02:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011745	Claim	Damage FreshBox	HAZAMI	Credit Account	V177062486735001				Info Incomplete	200.00		15-2-2026 12:00:09 PM	15-3-2026 11:01:42 AM	1-3-2026 12:00:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011744	Claim	Delay Delivery Premium Parcel	EID SOFEA CLINIC TUMPAT	Credit Account	V177062512090001				Rejected	200.00		15-2-2026 11:54:47 AM		1-3-2026 11:54:47 AM			Audit Trail	Download Incident Report	Download Claim Form

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